sustaining experience turbo-charge relationships

books:

Sustaining profitable customer relationships requires real leadership.: An article from: Ivey Business ...
Robert Angel

University of Western Ontario, 2004

This digital document is an article from Ivey Business Journal Online, published by University of Western Ontario on November 1, 2004. The length of the article is 3153 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Sustaining profitable ...

Angel security.(Viewpoint): An article from: Communications News
Ken Anderberg

Thomson Gale, 2007

This digital document is an article from Communications News, published by Thomson Gale on May 1, 2007. The length of the article is 530 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Angel security.(Viewpoint) Author: Ken Anderberg ...

Fly with your angels (profitable customers).(Q & A/ Larry Selden and Geoffrey Colvin)(Interview): An article ...

Bank Marketing Assn., 2003

This digital document is an article from Bank Marketing, published by Bank Marketing Assn. on November 1, 2003. The length of the article is 507 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Fly with your angels (profitable customers).(Q ...

A new dawn for CRM: this time it's B2B.: An article from: Ivey Business Journal Online
Robert Angel

University of Western Ontario, 2003

This digital document is an article from Ivey Business Journal Online, published by University of Western Ontario on July 1, 2003. The length of the article is 2740 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: A new dawn for CRM: this ...

ANGEL.COM ENHANCES CALLER EXPERIENCE WITH TARGUSINFO.: An article from: Audiotex Update
Gale Reference Team

Thomson Gale, 2007

This digital document is an article from Audiotex Update, published by Thomson Gale on December 1, 2007. The length of the article is 433 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: ANGEL.COM ENHANCES CALLER EXPERIENCE WITH TARGUSINFO. ...

Angel Customers and Demon Customers: Discover Which is Which and Turbo-Charge Your Stock

7 reviews
Larry Selden, Geoffrey Colvin

Portfolio Hardcover, 2003

This is a great strategy book
This is a skillfully written, subtile and insightfull book. I believe that the reviewer who said that "this book stated the obvious and that outside of a novice business student, anyone who finds this book interesting or useful may want to consider another profession than business" has missed the point of this book...completely. The importance of this book is NOT in stating that "the customer is ...