integrated real-world interactive technologies

books:

User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)

1 review
Carol Righi, Janice James

Morgan Kaufmann, 2007

take the user's view as your starting point
The entire book is basically an extended case study, using the Harvard Business School approach. Mostly about designing a website. Each chapter is contributed by different authors, and explores different aspects of design. There is nothing here at the actual level of writing code. It's all at higher levels. If you are indeed a programmer, the book can be profitably read. As a top-down ...

User-Centered Design: An Integrated Approach (Software Quality Institute Series)

5 reviews
Karel Vredenburg, Scott Isensee, ...

Prentice Hall PTR, 2001

Finally, a practical and usable book about UCD
As a usability specialist for the past 14 years, I gravitate toward books that I can actually extract from and use their contents, rather than just reading descriptions of a process. The book emphasizes the importance of a multi-disciplinary team and steps us through the different phases of the UCD process. It also includes a great FAQ section. The CD that comes with the book includes movies ...