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Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques (Interactive ... 5 reviews
Catherine Courage, Kathy Baxter
Morgan Kaufmann, 2005
Unflinchingly practical tour de force of usability...
Baxter and Courage provide a rich, accessible toolbox of diverse yet interrelated usability methods that will enable a designer (UI, UE, IA, etc.) to understand user goals, values, and purposes. As a design professional without a human factors background I find this incredibly useful at the office! A handy reference guide with case studies and sample projects, there is also an undercurrent of ...
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