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Leisure Programming: A Service-Centered and Benefits Approach with PowerWeb: Health & Human Performance
Christopher R. Edginton, Carole J. Hanson, ...
McGraw-Hill Humanities/Social Sciences/Langua, 2001
This comprehensive text addresses all three levels of leisure programming: direct service delivery, program planning, and program management. It focuses on issues related to customer service and benefits-such as providing leisure experiences, assessing customer needs, evaluating program impact, promoting positive customer and leader interactions, analyzing and implementing policies, and supervising staff.
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