colorado customer childhood expectation

books:

I Looked in the Brook and Saw a Face: Images of Childhood in Early Colorado

1 review
David N. Wetzel, Mary Ann McNair

Westcliffe Publishers, 2002

He loved it!
This was a Christmas gift for my husband who always says, "I don't need anything. Please don't buy me any gifts." We live just outside of Denver so I thought it would be at a minimum, a nice "coffee table" book for anyone to look through. The book is much, much more than just a book to have on the coffee table. It gives us a wonderful look at the adorable and inocent faces of the children who ...

Exceptional Customer Service
Lisa/ McNair, David/ Perry, Bill Ford

Adams Media Corp, 2001

Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation

3 reviews
Lisa Ford, David McNair, ...

Adams Media, 2001

A Step Beyond the Others
I have been working in customer service training for over a decade now and I've seen a lot of systems come and go. Lisa Ford's insights and ideas about customer service, however, are timeless. This book represent a compilation of the customer service ideas and techniques she has talked about over the years. It's great to have all of it in one place, and in a book format. I had been looking ...