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The Design of Sites: Patterns for Creating Winning Web Sites (2nd Edition)22 reviews
Douglas K. van Duyne, James A. Landay, ...

Prentice Hall PTR, 2006

Exactly what I needed!
This book tells me exactly what to do to design a website. I'm a researcher in a government lab working on a large aeronautics and data mining research project. We'd like our work to be more open to the public, and I'm responsible for designing a website to engage the public in active collaboration. I've got less than a year, I have a small inexperienced team (me included), and I'm trying to ...
  
  











  



  
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience31 reviews
Douglas K. van Duyne, James A. Landay, ...

Addison-Wesley Professional, 2002

Required reading and referencing
Required reading to anyone working online even though it is a couple of years old now the way it can be referenced across coloured sections to piece each project together is a real help. It is too much to read it one go but if you take a problem to it and read again you can get more incite and solutions out.
  
  











  







customer-centered

User-Centered Design Stories: Real-World UCD Case Studies ...
The Customer-Centered Enterprise: How IBM and Other World-Class ...
Contextual Design : A Customer-Centered Approach to Systems Designs ...
Creating a Customer-Centered Culture: Leadership in Quality, ...
Customer Centered Selling: Eight Steps to Success from the World's ...



principles

Internetworking with TCP/IP Vol. I: Principles, Protocols, and ...
Kingdom Principles
Quiet Strength: The Principles, Practices, & Priorities of a Winning ...
The Success Principles
The Bogleheads' Guide to Investing



experience

Self-Publishing Simplified: Experience Your Publishing Dreams With ...
Inspired By The Bible Experience: The Complete Bible
Ramona the Pest
Chrysanthemum
The Kissing Hand



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