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books:

From Cellmates to Soulmates Integrating Sales and Service

8 reviews
Mark W. Heisler, Suzanne Baldino Jones

Virtualbookworm.com Publishing, 2003

Real Advice For the Real World
I"m not usually a big reader of corporate how-to type books. They're dry, they all have the same jargon, they all say the same thing, and they're all awash in their own self-importance. This book, however, is different. Heisler and Baldino-Jones have done a great job of taking a concept and making it "real", writing an engaging story around a way that they have developed to bring the usually ...

integrating

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