service customer employee customers

books:

Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers For Life - ...
Michael D. Brown MBA

Acanthus Publishing, 2008

It goes against all you were taught in business school...and many of the books you ve read...and it s the key to turning customers into loyal customers. Not only will they faithfully return to you, they ll become brand ambassadors who spread the word about your products and services far and wide. Fresh Customer Service proves that if you treat your employees with respect and kindness, if you motivate and equip them with the tools they need to do ...

Fresh Customer Service: Tr the Employee as #1 and the Customer as #2 and You Will Get Customers For Life - ...
Michael D. Brown MBA

Acanthus Publishing, 2008

If you treat your employees with respect and kindness, if you motivate and equip them with the tools they need to do their job, and if you treat them like they're Number 1, they, in turn, will unleash a passion to serve your customers like they have never been treated before. Your employees will offer a World-Class Customer Service Experience to everyone who enters your place of business. With the Fresh Customer Service Executive Summary audio ...