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Observing the User Experience: A Practitioner's Guide to User Research

11 reviews
Mike Kuniavsky

Morgan Kaufmann, 2003

Must have for user experience professionals!
I'm always recommending this book to my colleagues. This is not a book that is meant to be read cover to cover. It's more of a desk top reference for all kinds of user research techniques. I've found it to be very comprehensive. Buy it, you won't regret it!

Practical User Testing for the World Wide Web
Mike Kuniavsky

O'Reilly UK, 2002

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