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10 Natural Forces for Business Success: Harnessing the Energy for Positive Impact
Peter R. Garber
Davies-Black Publishing, 2002
Packed with tools and tips for managers and leaders who must anticipate and plan for change, this book shows how to cut through workplace conflict and get to the root of problems by embracing the powerful forces already in play in every organization and learning how to nurture, channel, or control their natural progression.
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101 Stupid Things Supervisors Do To Sabotage Success 2 reviews
Peter R. Garber, Mark S. Loper
Richard Chang Assoc Inc, 1997
Witty!
This book was the funniest, wittiest book I've ever read. The authors crafted it in such a way that you just have to see the next page. The humor is never-ending, and it's a must-buy for anyone with a sense of humor.
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Giving and Receiving Performance Feedback
Peter R. Garber
HRD PRESS, INC., 2004
A powerful new model for employee performance improvement -------------------------------------------------------------------------------- "You have a bad attitude about your job." "You need to change your priorities." "You don't understand how we do things around here." When negative feedback damages an employee's self-image, ego and motivation, the employee often gets mad—and blames the messenger. It doesn't take long for ...
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101 Things You Should Never Say to Your Spouse 1 review
Peter, R Garber, Nancy, C Garber
Multi-Media Publications Inc., 2008
A fun look at communication for happy couples
Reviewed by Vicki Landes for Reader Views (3/08)
For authors Peter and Nancy Garber, their over-30-year marriage has provided them with more than just love and companionship - it's also given them 101 reasons to write a book. By combining common sense and good-natured humor, their new release "101 Things You Should Never Say To Your Spouse" lists some of the `don'ts' with regard to ...
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Managing by Remote Control1 review
Peter R Garber
CRC, 1998
Empowering by Remote Control
Peter Garber has written an interesting text on structuring an organization to empower its employees. Remote Control Management seems to be a relatively new idea with not much to be found about it outside of telecommuting. Garber suggests that an organization can empower its employees by structuring in a way that takes advantage of distance between employees. In this configuration, a company ...
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Turbulent Change: Every Working Persons Survival Guide2 reviews
Peter R. Garber
Davies-Black Publishing, 1999
Turbulent Change: Every Working Person's Survival Guide
As an employee of a start-up company which is being bought out by a large corporation, turbulent change is the correct term for my workplace! All positive and negative aspects of the job changes currently occurring in my workplace were detailed in this book. The author speaks clearly and with authority concerning every aspect of change in the workplace. The text explains change theory, ...
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50 Activities for Employee Engagement
Peter R. Garber
HRD Press, Inc., 2007
A roadmap for making a difficult cultural transition with huge payoffs 50 Activities for Employee Engagement By Peter Garber Getting employees engaged is not easy to do. Nor is it something you should undertake unless youre in it for the long haul. This collection of skill-building activities will help you understand what employee engagement really means, how it can help your organization and how to create and maintain an engaged workforce. ...
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89 Learning Points for Coaching Call Center CSR's
Peter R. Garber
HRD Press, Inc., 2006
The traditional role of the call center supervisor is a thing of the past. Being an effective coach is fast becoming the most valuable asset you can offer your employees, call center and organization. This interactive training guide is designed for those responsible for the ultimate success of the call center. It is packed with tips and strategies that will help you do your job better and continuously coach your CSR s to improve their ...
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Learning Points: 80 Activities and Actions for Call Center Excellence (Learning Points)
Peter R. Garber
HRD Press, Inc., 2004
80 fun and effective activities that teach your employees the unique principles of call center customer service Learning Points: 80 Activities and Actions for Call Center Service Excellence Organizations with call centers are on the cutting-edge of an exciting and dynamic technological revolution that is taking place in customer service today. To succeed, your employees must understand the principles of call center customer service and how ...
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Learning Points: 100 Activities and Actions for E-Communications Excellence (Learning Points)
Peter R. Garber
HRD Press, Inc., 2004
Learning Points: 100 Actions and Activities for E-Communications Excellence Today's information age presents new and bewildering communication challenges for both organizations and employees. Unfortunately, there is no single user's manual to turn to when feeling overwhelmed by the complexity of these applications or unsure how to best utilize them. Learning Points: 100 Actions and Activities for E-Communications Excellence will prepare ...
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Winning the Rat Race at Work3 reviews
Peter R. Garber
Multi-Media Publications Inc, 2006
Good advice for all but the most difficult of circumstances
The value of this book depends somewhat on what your definition of winning is. Garber's advice is sound and effective if you are someone who has options for employment elsewhere when you execute your plan to bring balance to your life. However, if you are in the position, a common one in recessionary times, where alternate career options are minimal to nonexistent, then telling your boss you will ...
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100 Ways to Get on the Wrong Side of Your Boss2 reviews
Peter R. Garber
Multi-Media Publications Inc, 2006
Advice to be followed with all your fellow employees, not just your boss
Many people appeal to the concept of "common sense", but the problem with that is that people are often neither common nor sensible. Humans, particularly when under stress, often behave irrationally; doing things that were best left undone. With that as a premise, there were very few of the 100 ways listed in this book that most people with decades of work experience have not done at least once. ...
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Leadership Lessons from Professional Football: 5 Pack
Peter R. Garber
HRD Press, 2005
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Learning Points: 100 Activities and Actions for Customer Service Excellence (Learning Points)
Peter R. Garber
HRD Press, Inc., 2004
100 fun and effective activities that teach your employees how to give customer-pleasing service in any situation Learning Points: 100 Activities and Actions for Customer Service Excellence In our increasingly competitive business world, it is becoming more and more important to provide the best possible service to customers. Your customer service representatives are in a unique position to keep your customers happy and coming back. With ...
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