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The Ultimate Question: Driving Good Profits and True Growth 64 reviews
Fred Reichheld
Harvard Business School Press, 2006
GREAT!!!
This is a great book. I have referenced this book in meetings to my team at work, and it has proven to be very useful. I highly recommend this book to anyone with leadership aspirations.
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A Child Called "It": One Child's Courage to Survive 1904 reviews
Dave Pelzer
HCI, 1995
awsome, sad. glad he escape
No child should have to go through this. I know the mother was mentally ill. I hope in death she is finally at rest
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Fish! A Remarkable Way to Boost Morale and Improve Results 211 reviews
Stephen C. Lundin, Harry Paul, ...
Hyperion, 2000
Fish Book
Very inspirational read. This book will be helpful to anyone working outside the home and to students in college.
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The Key: The Missing Secret for Attracting Anything You Want36 reviews
Joe Vitale
Wiley, 2007
Continuation of The Secret
I agree with so many of the other reviewers that this is the next step up from The Secret. It delves more into the ideas and gives you numerous exercises to work on. Another book which gives you numerous exercises(recipes) and a great background on the Law of Attraction (The Secret) is [ASIN:1419674609 Living The Secret Everyday: My Secret Workbook]]. I especially enjoyed this for its easy ...
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What's the Secret: To Providing a World-Class Customer Experience 4 reviews
John R. DiJulius
Wiley, 2008
compete in any economy!
Looking for a way to make your prices irrelevant? This book opened my eyes to why companies like Disney don't have to cut their prices because of the economy.
Don't bother doing the research on how to improve your customer service, DiJulius has already done it all and included all the key points in his latest book. Even how to hire the right service minded people-priceless insight! What's ...
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Little Red Book of Selling: 12.5 Principles of Sales Greatness106 reviews
Jeffrey Gitomer
Bard Press, 2004
Every salesperson needs this
Practical, concise, and easy to read. I keep it with me at all times to make sure I am staying sharp.
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Zero Limits: The Secret Hawaiian System for Wealth, Health, Peace, and More109 reviews
Joe Vitale, Ihaleakala Hew, Ph.D Len
Wiley, 2007
Forgiveness Works...
One Day She'll Darken: The Mysterious Beginnings of Fauna Hodel
All I know is since I have been saying...I am sorry...Please forgive me..thank you..and..I love you....the energy is moving full blast for me in a positive way.....all I really know is forgiveness works....
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The New Age of Innovation: Driving Cocreated Value Through Global Networks1 review
C.K. Prahalad, M.S. Krishnan
McGraw-Hill, 2008
How to prosper in the "N = 1 and R = G" world
How to prosper in the "N = 1 and R = G" world
I have read and then reviewed all of C.K. Prahalad's previous books and thus was especially interested in reading this book, co-authored with M.S. Krishnan. As they explain in the Introduction, "We view innovation as shaping consumer expectations as well as responding continually to the changing demands, behaviors, and experiences pf consumers. We ...
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Raving Fans: A Revolutionary Approach To Customer Service120 reviews
Ken Blanchard, Sheldon Bowles
William Morrow, 1993
Fun to read. Makes great points.
Having satisfied customers is no longer enough. "If you really want a booming busines, you have to create Raving Fans", is what the new Manager hears in this book. "Is your customer service slogan "NO WORSE THAN THE COMPETITION?"
This book is written in the parable style of the One Minute Manager. It is a very enjoyable and quick read. If you are paying attention, there are regular, ...
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Web Analytics: An Hour a Day56 reviews
Avinash Kaushik
Sybex, 2007
What analytics, (web or otherwise), should be
Before I begin I must apologize for the length of this review, I suffer from acute conciseness deficiency.
Avinash's greatest strength is his humility, and it comes through in this book and his blog in spades. All too often the broader analytic community (which I include myself in), is so caught up in its metrics, graphs, charts, esoteric calculations and acronyms that we forget that our ...
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary65 reviews
Mark Sanborn
Doubleday Business, 2004
School district leadership tool
The superintendent of our school district believes so highly in this book he recently ordered 100 copies and distributed them to each of our school buildings and administrative departments. Inside of each book he included a bookplate that read, in part, that he hopes that as each person finishes reading the book that he or she would pass it on to someone else. Many of our principals have called ...
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Little Red Book of Sales Answers: 99.5 Real World Answers That Make Sense, Make Sales, and Make Money ...42 reviews
Jeffrey Gitomer
FT Press, 2006
All Hail Gitomer
You honestly can't go wrong following Jeffery Gitomer's advice. This is one prolific author and speaker. I have followed his advice for years. His style is not just contemporary and casual, but even intimate - like he's one of your good friends who doesn't want to steer you wrong.
The red book is among a series of must-haves for business people of all walks - Fortune 500 or bedroom ...
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The Attractor Factor: 5 Easy Steps for Creating Wealth (or Anything Else) from the Inside Out219 reviews
Joe Vitale
Wiley, 2006
A Basic Guide to the Law of Attraction
This book has some good metaphysical concepts, and provides a strong outline for the practical use of the law of attraction. The orientation is mostly in the direction of increasing material abundance, as evidenced by the subtitle, "5 Easy Steps for Creating Wealth (or Anything Else) from the Inside Out", and the cover image of a magnet attracting coins and bills. However, the principles ...
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The New Influencers: A Marketer's Guide to the New Social Media35 reviews
Paul Gillin
Quill Driver Books, 2007
You must buy this book!
The New Influencers is an insightful overview of how marketer's can integrate social media into their branding and awareness programs. It provides a candid assessment of an emerging phenomenon, with practical examples and an honest and straightforward assessment of today's realities, the roles we all play, and how to welcome emerging and often hard-to-manage tools to influence a market. This is a ...
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Working with Microsoft Dynamics(TM) CRM 4.02 reviews
Mike Snyder, Jim Steger
Microsoft Press, 2008
Exactly what I needed
Working with Microsoft Dynamics(TM) CRM 4.0 is my main paperback reference book for MS CRM. What's not included here, I can find from Resource Center inside Dynamics CRM.
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The Innovator's Solution: Creating and Sustaining Successful Growth50 reviews
Clayton M. Christensen, Michael E. Raynor
Harvard Business School Press, 2003
the real thing
As CEO of LMS Technical for 28 years, my use of books to help me plan, sustain and improve my business has been a priority. Introduced to this book by my daughter who is presently a student of Christensen, I was skeptical that a "Harvard" read would be too far off the track for a small consulting firm like ours. WRONG! For the past two months, the application of his core beliefs had led our firm ...
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The Power of Intention279 reviews
Wayne W. Dyer
Hay House, 2004
Great Read
Interesting read and application of the force of intention in the universe. Dyer explains this force as an energy that you can reach for and gives true stories on how you can connect and how to use them in your daily life.. This resembles to me The Law of Attraction, the universal law that says through your energy and thoughts you attract what you want. A good book on this subject and how to ...
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Hypnotic Writing: How to Seduce and Persuade Customers with Only Your Words48 reviews
Joe Vitale
Wiley, 2006
Joe Vitale at his best!
In my never ending quest to improve my copywriting ability... I would rate this in the top 3 books that need to be on your shelf.
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Marketing to the Social Web: How Digital Customer Communities Build Your Business14 reviews
Larry Weber
Wiley, 2007
Small start-up or multi-national conglomerate can benefit from reading this!
Larry Weber has a way with words and he cuts to the chase in this book on what needs to be done to keep your company on the cutting edge of social marketing. If you feel like you're 'out of the loop' in today's marketing and public relations world, read this book... if you feel your company is doing it all it can do but not achieving the results you'd expect, you're going to find insights here ...
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The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business (Collins Business ...158 reviews
Clayton M. Christensen
Collins, 2003
Disrupt your competitors, not your customers!
With the Innovator's Dilemma, Clayton Christensen delivers a very powerful analysis of the role of innovation in gaining market leadership. The question raised is whether market leadership can be sustained through innovation alone. Indeed, the core of the Innovator's Dilemma illustrates how successful companies with established solutions, marquee customers and a valued brand keep being ...
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