workbook shoppers techniques communicate

books:

2 reviews
Communication Research Association

Kendall Hunt Pub Co, 1994

Excellent Workbook
This workbook was an easy one to use and provided easy reading and understanding. The exercises that were in the book were excellent and I really enjoyed using this book for my Interpersonal Communications class. I would highly recommend it to any teacher or person looking for a book to use in class or just to improve their interpersonal communication skills. The exercises were great and very ...

No Thanks, I'm Just Looking: Professional Retail Sales Techniques for Turning Shoppers into Buyers

6 reviews
Harry J. Friedman

Kendall Hunt Pub Co, 2002

A must- read for retail salespeople regardless of experience
I have been in retail for over 16 years and found Harry's book to be spot on! It is a fun, fast read yet is comprehensive enough on all aspects of retail selling that you can 'pick your spots' to actually apply the information to increase sales. This book also gives details on Harry's retail management and sales training programs which I have personally used to increase sales in several ...