asylum restore inmates running

books:

The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity

134 reviews
Alan Cooper

Sams - Pearson Education, 2004

an essential handbook for designing software
Cooper's argument in this book is simple: you have to know your users, and you have to understand what they're trying to accomplish with your software. The method that he puts forth for achieving this understanding is personas, richly-described archetypical users. The book is easy to read and understand. He begins with a detailed description of the problem with software design as carried ...

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