improvement performance organizations profitability

books:

Making Technology Investments Profitable: ROI Roadmap to Better Business Cases

18 reviews
Jack M. Keen, Bonnie Digrius

Wiley, 2002

The Best IT Sales Tool of All Time
Written by a 17-year Silicon Valley Sales Veteran - Since 2001, closing sizable deals has been difficult. The old 5 page consultative selling ROI spreadsheet has very little credibility. This book my friend put credibility and VALUE back into your ROI sales quiver. In fact, I give a copy of this book to my champion within the account so that he can get me to the information to develop a ...

The Value of Learning: How Organizations Capture Value and ROI and Translate It into Support, Improvement, ...

3 reviews
Patricia Pulliam Phillips, Jack J. Phillips

Pfeiffer, 2007

Great book - wonderful insight!
I recently started some ROI projects at my company and had no idea where to begin. I begrudgingly went to the book store to purchase a book I knew I was going to have to force myself to read. I decided on The Value of Learning and was very pleasantly surprised! I honestly not only found the book interesting but I was able to immediately apply some of the information in the first two ...

Return on Investment (ROI) Basics
Patricia Pulliam Phillips, Jack J. Phillips

ASTD Press, 2006

Brought to you by renowned return on investment (ROI) experts, Patti and Jack Phillips, ROI Basics, is your down-to-earth, easy-to-implement resource to understand and put ROI practices in place for your workplace training programs. You'll learn all about the best practices to apply when planning your work, collecting data, isolating program impact, managing calculations, and reporting results.

Web Design for ROI: Turning Browsers into Buyers & Prospects into Leads

24 reviews
Lance Loveday, Sandra Niehaus

New Riders Press, 2007

Easy to Consume Web Strategy Knowledge
Did you like "Don't Make Me Think?" If so, this is a must-have addition to your core web strategy, design, and marketing knowledge library. Who wrote this book and why does it matter? Luckily, I had the opportunity to see the authors, Lance and Sandra, present at a recent web conference and I was blown away by their insight into lead generation and how effectively they could communicate it. ...

The ROI of Human Capital: Measuring the Economic Value of Employee Performance

7 reviews
Jac Fitz-enz

AMACOM, 2000

If we don't know how to measure, we can't manage.
"In the closing years of the twentieth century, management has come to accept that people, not cash, buildings, or equipment, are the critical differentiators of a business enterprise. As we move into the new millennium and find ourselves in a knowledge economy, it is undeniable that people are the profit lever. All assets of an organization, other than people, are inert. They are passive ...

ROI for Technology Projects: Measuring and Delivering Value
Brian Roulstone, Jack J. Phillips

Butterworth-Heinemann, 2007

This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. There is no other book on the market that specifically ...

Marketing ROI : The Path to Campaign, Customer, and Corporate Profitability

5 reviews
James D. Lenskold

McGraw-Hill, 2003

Introducing Rigor to Marketing Spending
With Marketing ROI, Jim Lenskold has introduced a very useful level of financial rigor into what the typically imprecise process of targeting investments in marketing and then measuring their impact on company profits. Two key concepts introduced are how Marketing ROI is correctly calculated (many companies do it wrong), and more importantly, how the Marketing ROI informantion is used to manage ...

ROI For Nonprofits: The New Key to Sustainability

13 reviews
T. Ralser

Wiley, 2007

ROI for Nonprofits is a Fundraising Must Read
Tom Ralser offers an understanding of nonprofit fundraising that is critical for any nonprofit to truly achieve consistent fundraising success. With the number of nonprofits in needs of money and the limited number of potential 'investors', making an objective analytic argument for support will be critical to the success of all nonprofits. The days of simply making an emotional appeal to ...

Ubu Roi (Dover Thrift Editions)

5 reviews
Alfred Jarry

Dover Publications, 2003

supremely funny and farcical
Hugely, magnificently funny. I saw a live production of this play on an education channel some years ago. It is totally anarchic and joyful.

ROI Selling: Increasing Revenue, Profit, and Customer Loyalty through the 360 Sales Cycle

19 reviews
Michael Nick, Kurt Koenig

Kaplan Business, 2004

Making money with ROI Selling
Having been a sales mentor for 7 years, and having sold large solutions into the Enterprise for 23, this book has been exactly what I have been looking for. The need to quantify value in an easy, neutral fashion, and have your prospect do it with you, is exactly how the deals are being done today in this overheated, competitive technology market. I have adapted my practice to ROI selling, ...

LA Tragedie Du Roi Christophe
Aime Cesaire

Presence Africaine, 2000

L'allée du roi
Françoise Chandernagor

Julliard, 1999

The Business Benefits of GIS: An ROI Approach
David Maguire, Victoria Kouyoumijan, ...

ESRI Press, 2008

The Business Benefits of GIS: An ROI Approach presents a fact-based, benefits-focused methodology aimed at ensuring the sustainability of GIS initiatives by effectively demonstrating the success of the investment. Unlike other return-on-investment (ROI) books, the methodology addressed in The Business Benefits of GIS is based on an established framework and was adapted by ESRI, in collaboration with PA Consulting Group, to combine ESRI GIS ...

In Action: Measuring ROI in the Public Sector (In Action Case Study Series) (In Action (ASTD Press))
Patricia Pulliam

ASTD Press, 2002

Measuring ROI in the Public Sector shows how all types of public sector organizations are using ROI evaluation as a way to meet these challenges. The settings for ROI applications range from small local governments to state governments, to major cities, and to national and federal programs. This book should interest anyone seeking to build accountability into various specific programs, including training, education, human resources, and ...

The Bottom Line on ROI: Basics, Benefits, & Barriers to Measuring Training & Performance Improvement ...

1 review
Patricia Pulliam Phillips

CEP Press, 2002

An Excellent Primer on ROI
"The Bottomline on ROI" written by Patricia Phillips explains the principles of the Return on Investment (ROI) process clearly and succinctly and points out the most imporant aspects of implementing the process in order that it be successful. It is an important addition to the field of measurement and evaluation because it provides the benefit of Phillips's extensive experience in the field of ...

Show Me the Money: How to Determine ROI in People, Projects, and Programs

3 reviews
Jack J Phillips, Patricia Pulliam Phillips

Berrett-Koehler Publishers, 2007

Great Resource!
As a consultant who is continually looking for ways to show the value of programs/initiatives, this book is a must! It is a great resource as it provides an abundance of examples and step-by-step explanations. All of the information within this book can be leveraged to communicate the value of your initiatives with executives and others stakeholders.

ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers

16 reviews
David F. Rico

J. Ross Publishing, Inc., 2004

Provides tools/techniques to assess SPI value
It's a safe bet that most readers who are interested in determining the return on investment of a software process improvement initiative have stumbled upon the author's web site at one point. The material that comprises this excellent book is a distillation of Mr. Rico's extensive work in this area, and is one of the most useful and complete books on the subject. He begins by providing a ...

ROI in Action Casebook (Measuremnt in Evaluation)
Patricia Pulliam Phillips, Jack J. Phillips

Pfeiffer, 2008

ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillipss six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology. The case studies represent a variety of applications in human resources, learning and development, and performance improvement. Each case follows the ...

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