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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions 27 reviews
Michael George
McGraw-Hill, 2003
six sigma for service
It was very helpfull in my thesis development. It shows you how we can implement a six sigma control in a service deparment or industry by grading everything what is made inside of the company.
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What is Lean Six Sigma24 reviews
Michael L. George, David Rowlands, ...
McGraw-Hill, 2003
Great High-Level Summary of Lean Six Sigma
Although I have been Lean Six Sigma practioner for many years, this book is a great summary of the philosophy/methodology. The authors don't waste time debating the different between the two methodsologies. They focus on how Lean Six Sigma can help organizations make improvements (on a high-level).
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Statistics for Six Sigma Made Easy 13 reviews
Warren Brussee
McGraw-Hill, 2004
Good Primer for ASQ Certified Six Sigma Black Belt (CSSBB) Exam
"Statistics for Six Sigma Made Easy" offers one of the better statistical overviews for Six Sigma Black Belt-level work and for exam preparation for the Certified Six Sigma Black Belt (CSSBB) examination given by the American Society for Quality (ASQ). While there are many references that position themselves as good Six Sigma statistical references, Warren Brussee presents an ideal balance of ...
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Six Pixels of Separation: Everyone Is Connected. Connect Your Business to Everyone. 41 reviews
Mitch Joel
Business Plus, 2009
If you only read one chapter, read chapter
If you only read one chapter, read chapter 7
1. You are media
2. Now more than ever, our personal brand is something all of us need to pay a lot more attention to. In this digital age, your personal brand will be your most powerful ally or enemy.
3. It includes a simple "personal brand audit for the online world" including the concept of a 3D brand - give abundantly, help others and build ...
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The World in Six Songs: How the Musical Brain Created Human Nature 19 reviews
Daniel J. Levitin
Plume, 2009
Great Book
This book was one of the best I have ever read about song, the psychology of song, and the import of song in society and the development of civilization. The book is well-written, informative, thought-provoking and fun-to-read.
I particularly enjoyed Daniel Levitin's use of current songs to exemplify the points he is making. I am now able to think about music, and song in particular, with an ...
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Six Records of a Floating Life (Penguin Classics)6 reviews
Shen Fu
Penguin Classics, 1983
A passionate and romantic story
"Six Records" (also known as "Six Chapters of a Floating Life"), c. 1805, is an extraordinarily frank autobiography that is totally unprecedented and unparalleled in the history of Chinese literature. It describes the life of the author Shen Fu and his beloved wife, Ch'en Yun (1763-1803), in extremely revealing detail. The intimacy and joy shared by the couple are as unusual by normal standards ...
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Six Frigates: The Epic History of the Founding of the U.S. Navy98 reviews
Ian W. Toll
W. W. Norton & Company, 2008
War of 1812 from a non-Communist Point of View
Ever since reading Patrick O'Brian's depiction of the battle between the USS Constitution and the HMS Java in "The Fortune of War," I've wanted to learn more about the United States's own naval history from that period. Finally, Toll's "Six Frigates" has arrived, and it's exactly the sort of book I was looking for. Unlike O'Briens overblown prose with multiple compound/complex sentences, Toll is ...
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed33 reviews
Michael L. George, John Maxey, ...
McGraw-Hill, 2004
Useful Reference for ASQ Certified Six Sigma Black Belt (CSSBB) Exam
"The Lean Six Sigma Pocket Toolbox" covers nearly 100 "tools" related to Six Sigma. The authors (George, Rowlands, Price, and Maxey) cover each of these tools in a manner, and at a depth, well-suited for the CSSBB examination given by the American Society for Quality.
While not positioned/marketed as a CSSBB exam study guide, this book covers the "who/what/why/where/when/how" of the major ...
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The Six Sigma Handbook, Third Edition 5 reviews
Thomas Pyzdek, Paul Keller
McGraw-Hill Professional, 2009
The Six Sigma Handbook 3rd Ed.
This an excellent reference and guide for Greenbelts, Black Belts and Managers. Thomas and Paul have done and ecelleny job on revealing how to effectively integrate SS in any organization. You will find "Real WOrld" applications and explanination/examples on the use of Minitab and Excel. More importantly this book provides valuable information saving time. A great tool for tyour SS tool box as ...
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Six Degrees: The Science of a Connected Age (Open Market Edition)36 reviews
Duncan J. Watts
W. W. Norton & Company, 2004
Good Read
I just finished this book, and feel as though I learned a great deal from it. I knew networks were complex but I never looked at them the way Duncan did. He is a very intelligent man and It was great of him to write a book explaining his research. I would recommend it to anyone who has an open mind and likes to learn about the world we live in.
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A History of the World in 6 Glasses64 reviews
Tom Standage
Walker Publishing Company, 2006
Interesting way to look at world history
The book is really all about how we moved away from drinking plain water, reduced disease and more.
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The Six Secrets of Change: What the Best Leaders Do to Help Their Organizations Survive and Thrive4 reviews
Michael Fullan
Jossey-Bass, 2008
Fullan finds the secrets
Michael Fullan has been working to discover change secrets for years allowing him to amass an extensive data base on the subject. His depth of understanding provides a unique view for the change agent of today. An intriguing aspect of the book is how Fullan goes beyond the work of Collins book Good to Great. If you are a fan of G2G you will appreciate the Six Secrets and how it moves change to ...
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Forces for Good: The Six Practices of High-Impact Nonprofits (J-B US non-Franchise Leadership)19 reviews
Leslie Crutchfield, Heather McLeod Grant
Jossey-Bass, 2007
Beyond Mission and Vision
Proving that it takes more than a compelling vision to have great impact, the authors use persuasive stories gleaned from their research of 12 high-impact nonprofits to bring to life the six practice framework they identify as necessary to generate "Forces for Good" when creating societal change. As identified by authors, the six things that great social sector organizations do are:
1. ...
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The Complete Idiot's Guide to Lean Six Sigma11 reviews
Breakthrough Management Group, Neil DeCarlo
Alpha, 2007
Good roadmap to help you get to the end
The roadmap proposed by this book is easy to follow and gives you a good integration between lean and six sigma. One other thing that I like is that it's very graphical to help people that are starting with this journey. This is a good reference for Champions and Belts that have been involved in six sigma for some time and are looking on how to integrate lean. It is also a nice place to start for ...
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Secrets of Six-Figure Women: Surprising Strategies to Up Your Earnings and Change Your Life40 reviews
Barbara Stanny
Harper Paperbacks, 2004
Recommended Reading for All Women
As a success coach for women I'm always keeping my eyes open for resources. When I recommended this book to my clients and on my website I got emails thanking me of the recommendation.
The material in this book highlights how 'invisible rules' can hold us back while getting out of our comfort zones is a prerequisite for success. The secrets that Stanny shares have the ability to change your ...
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Six Thinking Hats63 reviews
Edward de Bono
Back Bay Books, 1999
Over-juggling
The only reason the book doesn't get five stars is for the rather straight forward - get to the point writing style. Nevertheless the concepts in the book are phenomenal! This book should be required reading for everyone ages twelve and up.
The book has a strong business management focus. However, it can be easily applied to about any aspect of life. As a missionary with no business ...
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Acting: The First Six Lessons (Theatre Arts Book)24 reviews
Richard Boleslavsky
Theatre Arts / Routledge, 1987
An Abolute Must
Anyone seriously interested in acting MUST read this book and then re-read it again and again as time goes on. It is simply one of the best books ever written on the subject. The most important lesson of the book is the difficulty and commitment required from anyone who wants to become an actor. Although it seems simple, the lessons he teaches take literally a lifetime to learn.
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Victim Six1 review
Gregg Olsen
Pinnacle, 2010
super suspense thriller
In the Puget Sound area, Samuel and Melody Castile abduct Celesta Delgado. They rape and torture her before killing her. Victim number two is Marissa who receives the same treatment from the married couple. The count rises as the married couple stalks, hunts, and kidnaps their targets.
Kitsap County Sheriff's Office Detective Kendall Stark knows a vicious serial killer-rapist is on the ...
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What Is Six Sigma?20 reviews
Pete Pande, Larry Holpp
McGraw-Hill, 2001
Excellent primer on Six Sigma - recommend it!
Questions answered by this book
- What is Six Sigma and how does it work?
- What are the new roles employees play in Six Sigma?
- What is the Six Sigma problem-solving process?
- Why Six Sigma is not a flavor-of-the-month management trend?
- How does Six Sigma impact the bottom line?
- How does it impact jobs?
- What is a Six Sigma team and how does it operate?
- What you need to know to ...
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The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance31 reviews
Peter S. Pande et al, Robert P. Neuman, ...
McGraw-Hill, 2000
Read it thouroughly!
Read it thoroughly! yes, that is the best way I can describe this book. This is THE best book on Six Sigma available in the market. Peter Pande has done a great job in explaining the concept of Six Sigma through this book. If you are Black Belt, or Master Black Belt, or just someone thinking to go that path, this text is an additional source on top of your training material and classroom ...
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