technologies communication scenario-based

books:

User Centered System Design: New Perspectives on Human-computer Interaction

CRC Press, 1986

This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers.

The Elements of User Experience: User-Centered Design for the Web

45 reviews
Jesse James Garrett

Peachpit Press, 2002

This book is awesome
I think this is a great product for getting to know more about web design. I got it because it was a text book, but it is also a book that a lot of people who design web sites, or any interactive product, need to read.

User-Centered Web Site Development: A Human-Computer Interaction Approach

7 reviews
Daniel D. McCracken, Rosalee J. Wolfe, ...

Prentice Hall, 2003

many useful tips
McCracken suggests a somewhat back to basics approach to website design. He offers 4 ideas - proximity, alignment, consistency and contrast. Claiming that by adhering to these, you can develop a very professional website. Even if it is just your personal website. The ideas are useful and uncontroversial. Consistency across the pages on a website is probably the most common idea shared with ...

Designing for Situation Awareness: An Approach to User-Centered Design

3 reviews
Mica R. Endsley, Betty Bolte, ...

CRC Press, 2003

A Must Read for Designers of Problem-Solving and Decision-Making Support Tools
This is a Should Read for anyone involved with the design of information technology to support complex problem-solving and decision-making in any setting. It's a Must Read for anyone working with highly dynamic situations or critical situation management, including emergency and disaster response. Dr. Endsley and her co-authors not only lay out a very thorough explanation of the design challenges ...

User-Centered Design: An Integrated Approach

5 reviews
Karel Vredenburg, Scott Isensee, ...

Prentice Hall PTR, 2001

Finally, a practical and usable book about UCD
As a usability specialist for the past 14 years, I gravitate toward books that I can actually extract from and use their contents, rather than just reading descriptions of a process. The book emphasizes the importance of a multi-disciplinary team and steps us through the different phases of the UCD process. It also includes a great FAQ section. The CD that comes with the book includes movies ...

Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)

3 reviews
Karen Holtzblatt, Jessamyn Burns Wendell, ...

Morgan Kaufmann, 2004

Practitioner's guide to contextual design - now with more agile / scrum
Karen's process is something that actually works, unlike many psudo-ethnographic customer engagement strategies. By maintaining a connection to the customer data from the beginning to the end, it uniquely empowers you with a defensible design rationale. Something few other approaches can say. A true roadmap for playing nicely with agile development is also something you won't find in most ...

User-Centered Library Websites: Usability Evaluation Methods
Carole A. George

Neal-Schuman Publishers, 2008

Design an easy-to-use, highly effective library website with this practical guide to usability evaluation methods and their application in the website development process. Author Carole A. George of Carnegie Mellon University covers best practices for collecting the vital information from potential users that will shape the sites design. Youll also find in-depth explanations of important usability techniques and procedures, guidelines for ...

A Project Guide to UX Design: For user experience designers in the field or in the making

10 reviews
Russ Unger, Carolyn Chandler

New Riders Press, 2009

Great book for new UX professionals or organizations new to UX
If you are a young designer entering or contemplating entering the UX field this is a canonical book. If you are an organization that really needs to start grokking UX this book is also for you. It's a crisp overview of all the foundational activities that you'll encounter as a UX professional. If you've been practicing and in the UX field for a few years and want a good gut check to answer ...

User-Centered Web Development
Jonathan Lazar

Jones & Bartlett Publishers, 2000

When a technology such as the Web is first introduced, the primary concern is making sure that the technology works. As we become more experienced with designing web sites, the problem no longer remains the technical infrastructure but rather becomes how we can make a web site that is easy to use and meets the needs of the user. As a result, many web sites are being designed utilizing a user-centered development process. User-Centered Web ...

User-Centered Technology (Suny Series in Studies in Scientific and Technical Communication)
Robert R. Johnson

State University of New York Press, 1998

Awarded "1998 Best Book" by the National Council of Teachers of English for Excellence in Technical and Scientific Communication. User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day - a problem seen most clearly in historical discussions of rhetoric theory. The ...

How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

1 review
Joan C. Durrance

American Library Association, 2004

How libraries contribute to individuals and the community
How Libraries And Librarians Help: A Guide To Identifying User-Centered Outcomes is a resource written by experts in the field of library and information science, offering a step-by-step approach that library professionals may use to measure and predict the success of library programs and services. In a day and age when the value of library services must increasingly be proven to earn grants and ...

Handbook of User-Centered Design Methods
Chauncey Wilson

Morgan Kaufmann, 2010

vv Years in the making, the book distills and synthesizes the knowledge and experience of the HCI community into a single online resource. Practical, accessible, accurate guidance for finding and executing the right design method. Formatted for easy refernce and for use with design teams, or in workshops and courses.

User-centered Requirements: The Scenario-based Engineering Process
Karen L. McGraw, Karan Harbison, ...

CRC Press, 1997

Developing today's complex systems requires more than just good software engineering solutions. Many are faced with complex systems projects, incomplete or inaccurate requirements, canceled projects, or cost overruns, and have their systems' users in revolt and demanding more. Others want to build user-centric systems, but fear managing the process. This book describes an approach that brings the engineering process together with human ...

Web Usability: A User-Centered Design Approach
Jonathan Lazar

Addison Wesley, 2005

User Interface Design/Human Computer Interaction Web Usability: A User-Centered Design Approach Jonathan Lazar, Towson University ISBN 0-321-32135-9 DESIGN WITH THE USER IN MIND A Web site design that does not consider its user is a Web site that is destined to be a disappointing experience for the user. This new book by Jonathan Lazar provides readers with the concepts and tools needed to develop Web sites that maximize the user experience. ...

Information Tasks: Toward a User-Centered Approach to Information Systems (Library and Information Science)
Bryce L. Allen

Academic Press, 1996

The user-centered approach is central to the creation of usable information systems, services, and institutions. Information system design should derive from user research into information needs, tasks accomplished in meeting those needs, and resources used in the tasks. Information Tasks summarizes user research, then presents design sketches of systems that illustrate how design is linked to research. Also discussed are usable information ...

User-Centered Web Design

5 reviews
John Cato

Addison Wesley Longman, 2001

A "user friendly' and practical guide
A "user friendly' and practical guide to designing or transforming personal or professional interactive websites, John Cato's User-Centered Web Design specifically focuses on designing for the end-user. A concise, readable text presents a comprehensive overview, practical advice, proven methodology, ideas and advice for insuring that final web designs meet the needs of both the client and the ...

User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)
Carol Righi, Janice James

Morgan Kaufmann, 2007

Intended for both the student and the practitioner, this is the first user-centered design casebook. It follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to perform analysis of dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and ...

Interaction design: User-centered design, Human?computer interaction, Industrial design, Information ...

Alphascript Publishing, 2009

Interaction design is the study of devices with which a user can interact, in particular computer users. The practice typically centers around embedding information technology into the ambient social complexities of the physical world.It can also apply to other types of non-electronic products and services, and even organizations. Interaction design defines the behavior of an artifact or system in response to its users. Malcolm McCullough has ...

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