human-centered revolutionizing student-centered customer-centered

books:

The Elements of User Experience: User-Centered Design for the Web (VOICES)

38 reviews
Jesse James Garrett

New Riders Press, 2002

Fundamental, yet comprehensive
Although very basic, this book is great for getting the fundamentals of experience design. Garret creates a model that describes the web design process through five distinct stages. Then he breaks down each stage to identify the differences and overlapping areas between the web as a software interface and the web as a hypertext system. The clarity of this model illuminates the subtle ...

User-Centered Web Site Development: A Human-Computer Interaction Approach

4 reviews
Daniel D. McCracken, Rosalee J. Wolfe, ...

Prentice Hall, 2003

Your Website Needs This Book
I had to design a website for the department in which I work, at short notice and with limited familiarity with internet technology and NO background in graphics or design. "User-Centered Website Development" came to the rescue. McCracken and Wolfe are not interested in flashy gimmicks; they concentrate on designing sites that the site visitors will find easy, pleasant, and efficient to use. ...

User-Centered Web Development
Jonathan Lazar

Jones & Bartlett Publishers, 2000

When a technology such as the Web is first introduced, the primary concern is making sure that the technology works. As we become more experienced with designing web sites, the problem no longer remains the technical infrastructure but rather becomes how we can make a web site that is easy to use and meets the needs of the user. As a result, many web sites are being designed utilizing a user-centered development process. User-Centered Web ...

Community/Public Health Nursing Online for Public Health Nursing (User Guide, Access Code and Textbook ...
Marcia Stanhope, Jeanette Lancaster, ...

Mosby, 2008

This convenient, money-saving package is a must-have for nursing students! It includes Stanhope's Public Health Nursing, 7th edition text, and Stanhope's Public Health Nursing Online.

Rapid Contextual Design: A How-to Guide to Key Techniques for User-Centered Design (Interactive Technologies)

2 reviews
Karen Holtzblatt, Jessamyn Burns Wendell, ...

Morgan Kaufmann, 2004

Clarifies the line between theory and practice!
If you are looking for an elegant, academic theory to suggest how contextual design might work in some controlled laboratory experiment-- this is not the book for you. This work gives step-by-step procedures on how to conduct contextual design in the real, uncontrolled world of people's lives, and how to do this work on an accelerated time schedule. This is a clear tutorial and worthy ...

Building Intelligent Interactive Tutors: Student-centered strategies for revolutionizing e-learning
Beverly Park Woolf

Morgan Kaufmann, 2008

Computers have transformed every facet of our culture, most dramatically communication, transportation, finance, science, and the economy. Yet their impact has not been generally felt in education due to lack of hardware, teacher training, and sophisticated software. Another reason is that current instructional software is neither truly responsive to student needs nor flexible enough to emulate teaching. The more instructional software can ...

Web Usability: A User-Centered Design Approach
Jonathan Lazar

Addison Wesley, 2005

About Face 3: The Essentials of Interaction Design

9 reviews, ...

Wiley, 2007

Nearly a complete course in the "Cooper Method"
I read (and still have) the previous two editions of this book. Unlike the usual "complete revised and updated" hype for new editions, this one has had some serious re-work and expansion. The whole structure of the book is new and very close to being a complete course/textbook in the Cooper approach to Goal-based Design. All the sections have been expanded based upon reactions to the ...

The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience

32 reviews
Douglas K. van Duyne, James A. Landay, ...

Addison-Wesley Professional, 2002

The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
This is a text to be used at New England Institute of Technology next quarter.

The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web (VOICES)

8 reviews
Steve Mulder, Ziv Yaar

New Riders Press, 2006

Fantastic, well-written book on user research and persona creation for interaction designers
This comprehensive guide approaches user experience research like never before, and is well-written, easy-to-read, and quite user friendly. It provides real-world examples of how user research is done in just enough detail that it can both inform an executive of the role of usability research as well as introduce methodology for persona creation to someone starting out in user experience design. ...

Designing for Situation Awareness: An Approach to User-Centered Design

2 reviews
Mica R. Endsley, Betty Bolte, ...

CRC, 2003

A Must Read for Designers of Problem-Solving and Decision-Making Support Tools
This is a Should Read for anyone involved with the design of information technology to support complex problem-solving and decision-making in any setting. It's a Must Read for anyone working with highly dynamic situations or critical situation management, including emergency and disaster response. Dr. Endsley and her co-authors not only lay out a very thorough explanation of the design challenges ...

User-Centered Design Stories: Real-World UCD Case Studies (Interactive Technologies)

1 review
Carol Righi, Janice James

Morgan Kaufmann, 2007

take the user's view as your starting point
The entire book is basically an extended case study, using the Harvard Business School approach. Mostly about designing a website. Each chapter is contributed by different authors, and explores different aspects of design. There is nothing here at the actual level of writing code. It's all at higher levels. If you are indeed a programmer, the book can be profitably read. As a top-down ...

Designing and Engineering Time: The Psychology of Time Perception in Software

1 review
Steven C. Seow

Addison-Wesley Professional, 2008

give relevant and timely feedback to the user
Seow presents an easy to read book about the importance of subjective time passage to a user of a computer program. The discussion includes the establishing of user-centric metrics, which are [or should be] decoupled from the technology. So naturally, the emphasis is on the user interface. When something is happening inside the program, that takes some time duration long enough to be detected ...

User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts (Suny Series, Studies ...
Robert R. Johnson

State University of New York Press, 1998

Awarded "1998 Best Book" by the National Council of Teachers of English for Excellence in Technical and Scientific Communication. User-Centered Technology presents a theoretical model for examining technology through a user perspective. Johnson begins with a historical overview of the problem of technological use from the ancient Greeks to the present day - a problem seen most clearly in historical discussions of rhetoric theory. The ...

Sexy Web Design: Creating Interfaces that Work
Jina Bolton

SitePoint, 2009

Designing usable and aesthetically pleasing interfaces is crucial to the success of any application on today's Web. The book answers critical questions such as: What makes a web site work What makes a web site look good What makes a web site easy to use The book covers the process of web site design from the discovery phase all the way through production and the development of style guides. Through the process, Jina walks ...

User-Centered Design: An Integrated Approach (Software Quality Institute Series)

5 reviews
Karel Vredenburg, Scott Isensee, ...

Prentice Hall PTR, 2001

Finally, a practical and usable book about UCD
As a usability specialist for the past 14 years, I gravitate toward books that I can actually extract from and use their contents, rather than just reading descriptions of a process. The book emphasizes the importance of a multi-disciplinary team and steps us through the different phases of the UCD process. It also includes a great FAQ section. The CD that comes with the book includes movies ...

Foundations of Design in HCI (Human-Computer Interaction)

Lawrence Erlbaum Associates, 2006

The artifacts we design—infrastructures, systems and applications, policies and curricula—are the most important results of our endeavors. As such, design is one of the core topics of the Human-Computer Interaction journal. The papers presented in this special issue effectively capture the scope of inquiry into methodological issues of design and the current state of the art. Topics addressed include enriching design practices in HCI; ways to ...

How Libraries and Librarians Help: A Guide to Identifying User-Centered Outcomes

1 review
Joan C. Durrance

American Library Association, 2004

How libraries contribute to individuals and the community
How Libraries And Librarians Help: A Guide To Identifying User-Centered Outcomes is a resource written by experts in the field of library and information science, offering a step-by-step approach that library professionals may use to measure and predict the success of library programs and services. In a day and age when the value of library services must increasingly be proven to earn grants and ...

Maturing Usability: Quality in Software, Interaction and Value (Human-Computer Interaction Series)

Springer, 2007

"Maturing Usability" provides an understanding of how current research and practice has contributed towards improving quality issues in software, interaction and value. Divided into three parts, ‘Quality in Software’ looks at how using development tools can enhance the usability of a system, and how methods and models can be integrated into the process to help develop effective user interfaces. ‘Quality in ...

The Unfinished Revolution: Human-Centered Computers and What They Can Do For Us

11 reviews
Michael L. Dertouzos

Collins, 2001

Explains how these computers will change our professional
Unfinished Revolution focuses on human-centered computers and how they can change our lives reveals a technology which adapts to people; a new concept in how designers are producing computers. Human-centered computing uses five key technologies which will expand human capabilities: Unfinished Revolution explains how these computers will change our professional specialties and personal lives alike.

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