organizations easier-to-use documentation communication

books:

Web Site Usability Almanac 2004
Edwin Margulies

Sterling Audits Books, 2004

Web Site Usability Almanac 2004 The Web Site Usability Almanac 2004 is a landmark study in the usability of commercial and non-profit web sites, with an eye on customer service and automation. The Almanac represents the output of a joint research initiative sponsored by Sterling Audits' own research staff and its research affiliates. The research base includes thousands of web sites from 9 industry segments including: Communications; Financial ...

Web Site Usability Handbook (Internet Series)

8 reviews
Mark Pearrow

Charles River Media, 2006

very easy read
I loved this book. I am a new psychology PhD looking to get into web usability consulting and this book was perfect for me. I have not read other books on the topic but i can say that I am glad I found this one. It was a very easy read, and i really learned a lot. I like how it takes a psychological viewpoint much of the time. I also really like how he sets you up 100% to be a usability tester. ...

An empirical study of web site navigation structures' impacts on web site usability [An article from: ...
X. Fang, C.W. Holsapple

Elsevier, 2007

This digital document is a journal article from Decision Support Systems, published by Elsevier in 2007. The article is delivered in HTML format and is available in your Amazon.com Media Library immediately after purchase. You can view it with any web browser. Description: Web sites are intended to facilitate knowledge acquisition, often in the interest of supporting decision making. Based on a taxonomy of factors influencing Web site ...

Design for Usability.(Web site design)(Brief Article): An article from: Products Finishing
Matthew J. Little

Gardner Publications, Inc., 2001

This digital document is an article from Products Finishing, published by Gardner Publications, Inc. on February 1, 2001. The length of the article is 693 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Design for Usability.(Web site ...

Parents' evaluation of the usability of a Web site on recommended practices.: An article from: Topics in ...
Robert S. Cook, Sarah Rule, ...

Pro-Ed, 2003

This digital document is an article from Topics in Early Childhood Special Education, published by Pro-Ed on March 22, 2003. The length of the article is 6597 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Parents' evaluation of the ...

Web Site Usability Handbook.: An article from: Technical Communication
Ginny Hudak-David

Society for Technical Communication, 2001

This digital document is an article from Technical Communication, published by Society for Technical Communication on August 1, 2001. The length of the article is 735 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Web Site Usability ...

Web Site Usability (Interactive Technologies)

33 reviews
Terri DeAngelo

Morgan Kaufmann, 1998

Pivotal work shakes preconceptions
As a report on a major usability study this one is probably pivotal and I would recommend it to anyone involved in delivering a commercial web presence. Jared Spool and the UIE team discovered many new things in the studies this book is about. Up to the point of publication, web usability and general usability were closely equated, and not just the test methodology. But Spool's studies find ...

Web Usability Evaluation: Using a Contingent Heuristic Approach and Eye Gaze Tracking for the Usability ...
Pilun Piyasirivej

VDM Verlag, 2008

This book describes a research study in the field of Human-Computer Interaction (HCI), specifically usability evaluation. The research investigated ways to optimise the usability of Web sites. The study commenced with a literature review regarding the process of usability evaluation of Web sites. Various usability evaluation methods and techniques were explored, and two emerging techniques were chosen for further investigation: a contingent ...

Web ReDesign: Strategies for Success
Kelly Goto

lynda.com, Inc, 2006

Today's web landscape is quickly changing, and web companies, in-house teams, designers, and developers are racing to keep up. Web Redesign: Strategies for Success teaches the techniques and tools to help move teams in the right direction, whether they need to do a complete redesign or just need to supplement an ongoing strategy. Instructor Kelly Goto develops strategy based on an iterative approach, focusing on branding and audience, ...

Web site traffic and 'usability': do your customers 'get' your web site? (Tech Economy).(Editorial): An ...
Derek Olson

Westfair Communications, Inc., 2002

This digital document is an article from Westchester County Business Journal, published by Westfair Communications, Inc. on September 30, 2002. The length of the article is 695 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser. Citation Details Title: Web site ...

Usability Success Stories: How Organizations Improve by Making Easier-to-use Software And Web Sites

Gower Publishing Company, 2006

Communicating Design: Developing Web Site Documentation for Design and Planning

31 reviews
Dan Brown

New Riders Press, 2006

Wheres the templates and reference material?
EXCELLENT, EXCELLENT book for reference. Actually the best you can find of the type. No filler and I enjoy the authors style. Only four stars because book offers no companion templates for reference. How could a book focusing on documentation offer no documents/templates for reference in this day and age? Lucky for Dan his writing and explanations are THAT good. Though, shame on both the ...

Information Architecture for the World Wide Web: Designing Large-Scale Web Sites

41 reviews
Louis Rosenfeld, Peter Morville

O'Reilly Media, Inc., 2006

A lifesaver
As project manager, I was in a bind when our contract information architect failed to understand the complexities of our matrixed business model and client base. Rosenfeld's book helped me design a IA for our 700 page HTML site that has since been described as simple, intuitive, a no-brainer. What great compliments! The book describes basic theories of IA in general (i.e. book indexes ...

The Design of Sites: Patterns for Creating Winning Web Sites (2nd Edition)

24 reviews
Douglas K. van Duyne, James A. Landay, ...

Prentice Hall PTR, 2006

By Far the best Book on Designing winning web sites available
I am taking college courses for web design and I keep thinking to myself why they don't make this book a standard for the courses I am taking. This book is a wealth of information on any subject or problem that you might run into in designing a site for the client as well as the user. I may be quite selfish and want to keep the information about this book a secret, that is how good it is. I keep ...

Usability for the Web: Designing Web Sites that Work (Interactive Technologies)

10 reviews
Tom Brinck, Darren Gergle, ...

Morgan Kaufmann, 2001

Seven user navigation models are excellent
This book contains a lot of usable usability practices that really works! You can get literally all the details of usability testing practices in this book, as well as how to run them. And good amount of pages are spent for user needs analysis and task analysis as the first steps explaining Web site engineering approach. When reading this book, my first impression was that many worksheets, ...

Site-Seeing: A Visual Approach to Web Usability

10 reviews
Luke Wroblewski

Wiley, 2002

Visual & "wordy" is what makes this book great!
As a fan of Site-Seeing, I must respond to a few of the reviews asserting that the author should have condensed certain material in the book. For me, the many visual examples and the great, detailed explanations (one reviewer suggested "wordy") are exactly what makes this book so useful. Rather than just skimming over important design concepts, the author actually takes the time to properly ...

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