Exceptional Story Telling & Simply Best at Running a Business

books:


	• Setting the Table: The Transforming Power of Hospitality in Business Danny Meyer Harper Paperbacks, 2008 - 336 pages average customer review:based on 34 reviews view larger image
	for more information click here

highly recommended

Setting the Table= Raising the Bar

This book was inspirational in helping to realize how far hospitality can take us, not just in the restaurant industry, but in many other areas of our professional and personal life. Danny Meyer illustrates that hospitality is really about respecting the needs and honoring the wishes of others. As the result of reading "Setting the Table, I find myself reacting differently to people with whom I work in educational administration and I have recommended this book to others in a myriad of different professions.

from someone that doesn't know Mr. Meyer

Honestly I'v read the book and thinks it's the best book on food lit period. Danny Meyer struck at the core of going out, not just the food(as I never ate at one of his places) but at the over all experience. He got it right, take care of each other, than the customers, vendors, and investors. I put myself through college working at resturants and bars and have seen "great" bars in Orange County California, but none of them would compare to the level of thought this guy put into his product.

There's a lot of name dropping in the book, but he's earned it as he gives credit to the people that help shape his product. The first chapters are more like dramatic rise from fiction as it sets it the rest of the book, with a family history and his fathers impression on him. Then Meyer goes into his philosophy of how to run a business. Whenever Meyer has a bit of wisdom, the font changes and the caption is isolated, which is good if you ever want to go back to a pearl wisdom from the gentleman. What is shocking is that the more I read the less it was about food and the more it was the sense that this guy was always just around the corner from having a meltdown. What made the book realistic and appealing was that Meyer didn't always talk about his resturants success but rather how he averted failure. When he did talked about success, it was because of community around him that aided in his success.

Anybody who has visited New York knows that it's a who's who city. I've been to the "city" and ate at some famous resturants. Reading the book, the part about the first years at Gramercy Tavern struck a cord about the dessert wines for waiting patrons. I always thougt it was just accepted practice to wait at the bar till your table was open, but Meyer changed my view and I got a glimpse at how taking potential disaster, Meyer manipulated the crowd into making the wait part of a larger dining experience. I even like the story about how a simple TV spot on a morning show, put his Shake Shack at a tremendous over burden.

Everything from constant gentle pressure, to always centering the table, to context, context, context will ring an air of truth to it. Don't read the book thinking your gonna become like the guy(I think he has two triplets that cover his resturants) but rather read it for a refreshing change in philosophy and management, being nice.

Next year, I think I'll take a trip and reserve a table for one at one of his resturants.

for more information click here

Basic Principles for the Restaurant Business

This is a great book for those who work in the hospitality business as well as those who do not. His principles can actually be applied to any business that involves good managerial skills and salesmanship.
Meyer didn't just succeed with a restaurant and replicated it: he actually created different foodservice businesses, each of them with their own difficulties. This book is also an easy read.

A "Must Read" for all involved in customer care

Although this book reads a bit slow in chapters 1-3 - the author really gets cooking in chapter 4 when he begins to provide his story of "turning over the rocks" to learn more about customer experiences, their patterns, and all of the elements that may go into their decision to or not to choose your brand/company etc.

Chapters five through 12 just sing, and would make anyone passionate about making customer service better, and engaging the right people for the right type of work within an experience-driven work role, very pleased to have read.

(This is my first review - please forgive the rudimentary nature of my opinion on this book - I think you'll find the book a little hard to put down.)

for more information click here

Exceptional Story Telling & Simply Best at Running a Business

Danny Meyer tells his story exceptionally well and runs his business the way the best of the best tell you to do it-execute your vision, pay attention to your customer and pay attention to detail. This is an autobiography in which the lessons of life and business cannot be separated.
Having dined at Union Square Cafe(food was great) and 11 Madison Park(this was an incredible experience) I demanded that my kids get me this book for Christmas. The fact that it is a quick read is due to the absorbing content not the size.
What a treat to read how he took a childhood vision and gradually turned it into a multi-faceted company with more than 1,000 people without losing touch with his roots. His attention to his staffs' needs and his customers' needs, his listening skills and the means with which he elicits feedback, responds to and solves problems as a means of self-improvement reflect his sense of fun.
Danny Meyer shows that his greatest guide was his ability to learn from people around him and his desire to delight customers with something unique and special. Any CEO will learn volumes from reading this book regardless of the business.

for more information click here

reviews: 1, 2, 3, 4, 5, page 6, 7

hot

not?

What's your opinion?

Write a review and share your thoughts!

search for books
setting the, business, hospitality, power, setting, table, transforming

Impressum / about us