I found the most valuable parts of this book to be the clearly described measurement model, and the way the authors distinguish between data that is useful to projects and organizational data collection and analysis. This material places PSM in context and is a sound starting point for an organizational SQA initiative.
The case studies reinforces the mechanics of PSM, and also contain advice and pointers for implementing enterprise-wide measurement. Although I've been following the PSM initiative almost since its inception and have read all of the copious materials available, I still gained much from this book. If you're establishing an SQA function or striving for CMM level 4 or above you'll find this book invaluable. The URLs provided will lead to even more material, including a free Windows-based software tool that fully supports the practical software measurement process.
1 - Measurement: Key Concepts and Practices2 - Measurement Information Model3 - Plan Measurement4 - Perform Measurement5 - Analysis Techniques6 - Evaluate Measurement7 - Establish and Sustain Commitment8 - Measure for SuccessAppendix A - Measurement Construct ExamplesAppendix B - Information System Case StudyAppendix C - Synergy Integrated Copier Case Study
Note: Appendix A provides 14 detailed, complete examples of measurement constructs ("metrics"). Appendixes B and C provide 2 comprehensive case studies (approximately 60 pages).
It would require at least a 2-day workshop to address all the information provided by this book (probably at 10 times its price). You can't afford to miss it if you are more than casually interested in software measurement. Hope you enjoy it as much as I did.