Managing Chaos and Complexity: A Platform for Designing Business Architecture

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	• Systems Thinking, Second Edition: Managing Chaos and Complexity: A Platform for Designing Business ... Jamshid Gharajedaghi Butterworth-Heinemann, 2005 - 368 pages average customer review:based on 23 reviews view larger image
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highly recommended

A True Cipher Key To Business Design / Re-Engineering

This is one of the most important books written in the last 30 years. It is about moving beyond process, synthetic and analytical thinking as singular means of improving business. It is a key to understanding that all of these methods are insufficient on their own as a means of creating optimum results, continuous improvement and business development.

We all understand that in the greatest of companies, musical ensembles, theatre troupes, and sports teams, the whole is greater than the sum of its parts. However, we remain mystified by that elusive "chemistry" that actually is the necessary final ingredient needed to move beyond simply being very, very good, and becoming extraordinary.

Dr. Gharajedaghi reveals to us that "chemistry" remains elusive because of the way we see it. He demonstrates that it is not an ingredient that we can insert, but it is a product of the interaction and interdependence of the other ingredients that we are using. Additionally, we learn that the ingredients must be put into the right mixing bowl, or operational environment, which he defines in general terms as "context".

With this book, Professor Gharajedaghi provides us with a very clear understanding as to how chemistry can be created and recreated within any organization, and how to sustain it. This book is a key that will allow you to actually implement process improvement theories such as TQM and Lean, that have been at best a disappointment and at worst a failure in corporate America over the last 20 years.

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Don't be afraid,

This is really aimed at the reader who wishes to work on the transformation of whole organisations. Demonstrating the multi-dimensional relationships between organisational design, performance and behaviour.

This work has had a profound effect on my thinking and development of management ideas. It integrates many concepts into a systemic whole. I have used this book with many management teams in recent years.

If you are venturing into the world of systems thinking then this is probably the most accessible in terms of simplicity and breakthrough applications.

Putting these ideas into practice with your colleagues or management teams might seem a little daunting but it's the only way to learn and master the concepts which will bring deeper insight into organisational change and provide you with better solutions to some of your more persistent management issues. Don't be afraid.

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Managing Chaos and Complexity: A Platform for Designing Business Architecture

My company recommended that I read this book in advance of training session with the author. I scanned the entire book today. Some useful info.

reviews: page 1, 2, 3, 4, 5

The first edition of Systems Thinking was the first book to develop a working concept of systems theory and to deal operationally with systems methodology. The author has been working for the last 5 years to incorporate parallel development in quantum theory, self-organizing systems and complexity theory, the sum of which is included in this new 2nd edition. He has tested these concepts with 200 executive MBA students, and also with Russell Ackoff, one of the founding fathers of systems thinking. Ackoff reported that it was the most comprehensive systems methodology he has seen.

The 2nd edition features the synthesis of holistic thinking (iteration of structure, function and process), operational thinking (understanding chaos and complexity), sociocultural systems (movement toward a predefined order), and interactive design (redesigning the future and inventing ways to bring it about).

Also added are the operational thinking and self-organizing aspect of sociocultural systems, with updates made to the holistic thinking and interactive design parts to incorporate recent new developments.

* Cutting edge thinking incorporates the interaction of holistic thinking, operational thinking, sociocultural systems, and interactive design to develop an all inclusive systems methodology
* Companion website built solely to accompany and compliment the new edition available at www.interactdesign.com
* Operational thinking and self organizing aspects of sociocultural systems added anew, with the holistic thinking and interactive design parts updated to incorporate new developments

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