I got frustrated about the amount of fluff surrounding actual information. He makes plenty of good points and then buries them beneath a barrage of condescending, long-winded metaphors, like the way we can read a map and know that blue represents water. The analogy itself could be helpful, but three paragraphs to explain the analogy is just distracting.
I'm glad I read it... it opened my eyes to many challenges that web designers face, and inspired me to infuse life and personality into my own site. I'm also glad I highlighted the meaningful parts so I (or friends who borrow it) can skip past the fluff in the future.
Section Two gets more focused, describing the peculiarities of communicating via the web. I found particularly gratifying the suggestion to not "break the web model"---the established idiom of the web including the back button, bookmarks, history, etc. This is not a follow your bliss kind of web design book. It is a carefully thought through guide for what works and what does not work for effective communication on the web. The author also focuses here on the importance of getting and maintaining quality content for your website and how to make content dominant through visual organization and establishing a hierarchy of information. The next chapter in this section provides a primer on the Principles of Visual Organization---an invaluable resource for anyone approaching this kind of project and something that is largely missing from other books in this genre.
The last section of this book gives more specific information about how to put all these pieces together, where to experiment and where to maintain the established web idiom and web conventions. Lastly the author addresses the issues of dynamic websites and dynamic content delivery---a potential solution to the problem of keeping content current. Throughout the book, the author develops an effective interplay between the general guiding principles of design and the more specific requirements of the web medium. For this reason I think it is an excellent and unique resource for web designers and developers that I would highly recommend.