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Making Sense of Online Learning: A Guide for Beginners and the Truly Skeptical
Patti Shank, Amy Sitze

Pfeiffer, 2004 - 192 pages

average customer review:based on 8 reviews
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   highly recommended  highly recommended





E-learning for Dummies?

The audience for this book is the person who wants to take their first step into traditional online learning. And by traditional, I mean self-contained courses and the management systems that support them (as opposed to deeper simulations or integration with knowledge management or ERP or CRM systems, etc., etc.,) For these people, the tone, the content, and the sympathy are dead on. Before going to a conference, or reading any deeper books, or subscribing to any of the current magazines, or meeting with your boss or advisor, this should be required reading.


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You will keep returning to this step-by-step guide...

I purchased this entertaining and well-written book a couple of years ago. It has served as a step-by-step guide as I have made the transition from the traditional classroom to online learning.

From basic learning principals and definitions to specific "how to" examples and checklists, this book has it all and delivers it with a sense of humor that will have you chuckling aloud and keep you engaged, interested, and wanting to learn more. I continue to use this book as a resource, returning to it again and again, whether in need of a reminder or looking for inspiration to help me move forward.

If you are considering making the journey to online learning, this book will provide the light to help you along your way.


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A good rosetta stone for HR/training and web-geeks.

In 150 pages, the authors lay out the key information both HR/training practitioners and web-geeks need to work together successfully.

Written for the non-technical HR practitioner who needs to understand both the training concepts and the technology choices she will be faced with, this book also provides a technical reader (me) with the language and central concepts used by training professionals to develop their courses.

I could see this text being used as the starting point for an project team comprised of HR professionals, trainers, and web designers to build on -- each member of the team required to read it to establish a common framework and language. A few hours spent reading this up front would save countless hours of 'churn' later on in the project.


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Current, fun, and accurate

Very few of us have the time or the patience to read a non-fiction book front to back. We want current information, solutions to the problems we are experiencing today, and answers to questions we can not answer ourselves. We want to find these golden nuggets of information quickly and easily and, we do not want a lot of theoretical or academic fluff.

"Making Sense of Online Learning" meets those requirements. The Shank and Sitze book and companion website are perfect "just-in-time" resources for anyone involved in online learning. Whatever your level of experience and expertise with online learning, I am sure you will find lots of useful and insightful information in the book and the website. While I have designed, developed, and taught various online courses, I still found the book and the website valuable. I know it will help me, my clients, and my students. Thanks, Patti and Amy!

Jackie Dobrovolny, Ph.D.
Instructional technology consultant & IT faculty at University of Colorado at Denver.


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Not Just for Beginners

Like many instructional design professionals, I struggle to stay abreast of the lighting-fast developments in online learning. Replacing the comfortable and relatively stable vocabularies and design considerations of yesteryear are rapidly evolving media, terms, technologies, and standards.

Both veterans and novices alike may now know a great deal about some things and very little about others. We need resources that can help us fill the gaps in our understanding and enable us to speak intelligently to our clients, colleagues, and employers. We also need simplified ways of explaining these topics to our audiences.

Patti and Amy have provided just such a resource. By peeling away the jargon and complexity in an even-handed and measured way, they have clarified many mind-numbing subjects. Along the way, they have taken care to point out universal considerations, such as the importance of designing for usability and building training around real-world challenges. They have also provided excellent checklists to use when considering the acquisition of expensive technologies, such as learning management and content management systems. These tools alone can help organizations avoid costly and frustrating blunders.

Patti and Amy have successfully blended sensible guidance; classic learning theories; online learning terms, definitions, and applications; and many excellent resources into a "must read" book and companion Web site. Readers will hardly realize the plane has left the ground by the time they touch down gently but firmly at the end of a smooth and delightful journey.


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If you need quick, targeted baseline knowledge about using technology for teaching and learning, Making Sense of Online Learning is for you. This practical, no-nonsense primer will help you understand how online learning technologies work and how they fit into your organization. You?ll gain a working knowledge of important topics such as design, infrastructure, and evaluation and the confidence to make informed decisions that will help your learners and organization thrive. Since information about online learning changes at Internet speed, the book is supported with a dedicated Web site (www.learningpeaks.com/msoll/) filled with up-to-the-minute suggestions for tools and resources.


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