Turning conflicting energies into a positive force

books:


	• Capitalizing On Conflict: Strategies and Practices for Turning Conflict to Synergy in Organizations: A ... Kirk Blackard Davies-Black Publishing, 2002 - 272 pages average customer review:based on 1 review view larger image
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Turning conflicting energies into a positive force

Collaboratively written by consultant and conflict resolution practitioner Kirk Blackard and attorney, mediator, and educator James W. Gibson, Capitalizing On Conflict: Strategies And Practices For Turning Conflict To Synergy In Organizations is a practical, "user friendly", managerial handbook to implementing dynamic and effective conflict resolution practices. From mastering mediation between disputing parties, to fostering an environment of trust, Capitalizing On Conflict is a first-rate guide to turning conflicting energies into a positive force for successful business problem solving, policy development, issues resolution, workforce morale, and corporate bottom lines.

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Going beyond discussions of dispute resolution, this practical guide outlines an integrated model for understanding and managing conflict in organizations.