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Manager of Choice: 5 Competencies for Cultivating Top Talent
Nancy S. Ahlrichs

Davies-Black Publishing, 2003 - 256 pages

average customer review:based on 2 reviews
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Reflective of our new times

I looked at this book at an airport I was stranded at recently, and then ordered it when I saw it featured in Fast Company magazine. It's much better than I thought, as it talks about the new reality of dealing with people who aren't necessarily your direct reports. We are now dealing with off-site workers, contractors, freelancers and it's important to be authentic to all of them. This is the first book I've seen that addresses this issue. If you think just managing your direct reports is all that matters these days, take a close look at this book. I have been a member of SHRM, the co-publisher of this book, for many years and, frankly, I wish they would address this particular topic in some of their own publications and as a track in their annual convention.


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A Solid Effort!

This book aggregates a plethora of tips and techniques believed - sometimes on the basis of solid research - to boost employee loyalty and organizational productivity. Managers need to learn tactics that will bind employees to them personally and to their companies. Author Nancy S. Ahlrichs earnestly believes in the thesis that it is important to be a manager whom employees would chose to work for, that is, a manager of choice. Her advice ranges from quite helpful to self-evident to sort of impractical. For the greatest utility, be a choosy reader: adapt her counsel to your situation. We highly suggest reading this through and then keeping it handy and dipping into it from time to time, as if it were a book of proverbs.


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Today when employees leave a job, they're often quitting their manager rather than their position or organization. Employees have more job choices than ever, and a supervisor's ability to manage human capital is a powerful influence on their decision to stay or leave. In her first book, COMPETING FOR TALENT, Nancy Ahlrichs made the case for "employers of choice," companies that build a top-employer reputation. Now she turns her attention to "managers of choice"--supervisors who stay ahead of the game by nurturing employee talent in the same way they nurture customer relationships.

In this eye-opening book, copublished with the Society for Human Resource Management, Ahlrichs explains how employees have become job "buyers," with employers as the job "sellers." Talented people, she says, want more from their jobs than just a paycheck--and if they don't find what they want in one job, they will move on to something else. They are "consumers of the work experience."

MANAGER OF CHOICE describes five critical competencies of human capital management: talent scouting, relationship building, trust building, skill building, and brand building. With worksheets, resource lists, and compelling case studies, Ahlrichs shows managers how to adapt to the changing needs of the contemporary American workforce.


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