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Mid-Course Correction: Toward a Sustainable Enterprise: The Interface Model
Ray Anderson

Peregrinzilla Press, 1999 - 204 pages

average customer review:based on 8 reviews
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   highly recommended  highly recommended





A visionary and transformational company

This is the personal and eco-spiritual journey of Ray Anderson - the CEO of Interface, Inc., the world's largest producer of floor coverings. The book chronicals Ray Anderson's mid-life "change of heart" concerning the negative impact his business was having on the eco-systems of earth. Moved by this new awareness, Anderson sets off on an intensive study of the topic (much of which he writes about here) and sets the audacious goal of transforming his company into the first truly sustainable enterprise (which is a work in-progess of course).

Admittedly, much of what Mr. Anderson writes here is an amalgam of the writings of the major environmental proponents of the 80's & 90's, but told in a personalized way as it relates to Interface's carpeting business. He forms a framework and rationale of why sustainable business is essential and gives many useful stories of how Interface struggled to define and achieve continuous improvement in the quest for sustainability - a journey Anderson likens to "climbing Mt. Everest."

Some highlights I found useful include:
+ A vision of prototypical sustainable company of the 21st century
+ The case how technology must move from being part of the problem to being part of the solution to non-sustainability
+ Interface's seven-front plan for achieving sustainability (nice color charts)
+ A great example of how Interface is moving from selling consumable products to be discarded (floorcovering) to providing an ongoing service (replaceable floorcovering that is taken back and recycled using zero-waste, solar-energy processes).

While this book is now 10 years old, it is still relevant and useful - although some concepts are dated (eg: solar is now economically realizable in many places but not written as such). For readers who like books that tell a story, there should be much inspiration here in the author's memoirs. And for those who look for the "how-to" lists, there is a wonderful, comprehensive list of 200-some practices a company can implement to achieve greater sustainability. Those with responsibily to implement sustainable practices should find these highly practical actions invaluable (worth buying the book just for this).

In any societal movement, true visionaries are needed to set the bar and define ultimate goals. Interface is one such organization. However, no organization, business or community is anywhere near being truly sustainable so far. Interface is no where near it, and their recyclable carpet "leasing" program has not quite been a big success - so far - as they miscalculated some customer behaviors needed to change. But it is better than it was years ago which is the basic journey towards truly sustainable products and operations.


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Inspiring

I would highly recommend this book for those of you who are convinced big business will eventually destroy our earth.

I was impressed that a non-scientist/engineer would even attempt to write a book like this. His excitement about the potential for saving the environment came through in his text. He laid out the goals his company had set for achieving a state beyond zero waste, returning to the earth as much as was taken from it. I believe it takes a visionary to apply such abstract ideas and commit to making them real. And the fact that he was able to make a business arguement for sustainable development was reassuring because, realistically, if businesses can be convinced that this will help them make money, it is much more likely to happen. That's clearly what I saw with the pollution prevention movement and it just might happen here.


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Mid-Course Correction: Towards a Sustainable Enterprise: The Interfase Model

Let us stop talking about the environment and the need to protect it and start DOING SOMETHING, ANYTHING to achieve a better path towards a more SUSTAINABLE SOCIETY AND WAY OF LIFE! THE TIME IS NOW! I do hope its not too late.
Anselmo De Portu, Environmental Planner






Powerful Transformation by Changing Minds

Ray Anderson is the CEO of Interface Corporation, a manufacturer of carpet tiles for businesses and hotel chains. After reading Paul Hawken's The Ecology of Commerce and Daniel Quinn's Ishmael, Anderson revolutionized his beliefs and how his company does business. He is now striving for 100-percent sustainability by having zero waste, reusing materials, not using non-renewable resources, such as petroleum, and by leasing his carpet rather than selling it. Why this is important: 1) The obvious reasons such as not being wasteful and polluting, 2) Interface is now a model for all industry, 3) Anderson shows how sustainability is more profitable, and 4) Anderson's model shows that it only takes changing minds to be a successfully revolutionary--not street protests, letters to the editor, petitions, meditation, spiritual consciousness, believing in God, lobbying Congress, protesting governments and/or corporations, and all the typically tried and often painfully slow ways to enact positive change. Brilliant.


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Better Ecology Focus Brings More Profits and a Better World

This book deserves more than five stars.

Mr. Anderson has taken an important step forward in leading Interface Corporation towards becoming ecologically neutral. By that phrase, ecologically neutral, I mean taking nothing from and adding nothing to the environment. This concept has become a popular one in Europe beginning in Sweden, in the form of The Natural Step, but has been much more slowly adopted in the United States. Those who are interested in understanding the processes by which a company can pursue improved environmental performance will find many helpful examples in Mid-Course Correction.

What if you don't care about your company's impact on the environment? Mr. Anderson makes a powerful argument based on his experiences at Interface that you should. First, it is much cheaper to produce goods and services if you use less materials and waste less. This means higher profits. Do you care about profits? Second, the pursuit of sustainability attracts many new customers and better supplier relationships. That also means higher profits. Third, people feel better about themselves. Do you like to feel better about yourself? Fourth, perhaps you should rethink your position about the environment. Even if we have enough for now, if we waste it, we are robbing our own descendents at some point of a good quality life. Mr. Anderson describes many cases of where despoilage of nature from overuse has been very expensive and undesirable by anyone's standard.

He also cites many of the leading books on the benefits of an ecologically sustainable business world. In fact, this movement will become a disruptive technology by making those who waste unable to compete with those who do not. Think about it.

To me, the value in the book is in Mr. Anderson's fine example of how to lead towards becoming environmentally sustainable as a company. I have been aware of most of the arguments in favor of this (including The Natural Step), but could not imagine how an American company would go about pursuing this goal. I also could not imagine how it could be reconciled with public ownership of stock. So much for my tiny imagination. Now, with Mr. Anderson's book, I can understand (and so can you) that becoming a sustainable enterprise is simply good business as well as being a good citizen. That will make sense to almost anyone.

After you read this wonderful book, I encourage you to share you copy with another person and ask them to do the same. This message needs to be spread if our companies are to fulfill their potential, and we are to have a world that we can all be proud of and enjoy living in. Then, I urge you to take this one step further, and think about how your family could become an ecologically sustainable unit.

Do good and do well!


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reviews: page 1, 2



In 1991, Chelsea Green published Beyond the Limits, the revision and updating of The Limits of Growth by Dennis and Donella Meadows, and Jorgen Randers. Their book helped greatly to popularize the phrase "sustainable living." Over time at Chelsea Green, our publishing program has sought new and delightful ways to apply the principles of sustainable living. This effort has seen new books published on subjects as diverse as flower farming and building houses from straw bales.
For the most part, however, sustainable living is not a valued concept in the business community, where "growth" is narrowly defined as synonymous with money, and is considered by many to be the sole indicator of success. This is the world in which Ray Anderson was reared. After graduating as an industrial engineer from Georgia Tech, where he also played on the football team, he followed a traditional and successful business path, until in 1973 he was bitten by the entrepreneurial bug and founded Interface, Inc., a carpet manufacturing company.
Over the next two decades, Interface grew and prospered, a success by most traditional business indicators of growth-revenues, profits, products, and territories. Ray Anderson, however, found himself growing increasingly uneasy, a discomfort that became focused when he read Paul Hawken's book The Ecology of Commerce. It became instantly clear to him that the processes of nature must be incorporated into every aspect of his life, including his company.
Mid-Course Correction is the personal story of Ray Anderson's realization that businesses need to embrace principles of sustainability, and of his efforts, often frustrating, to apply these principles within a billion dollar corporation that is still measured by the standard scorecards of the business world. While the path has proved to have many curves, Interface is demonstrating that the principles of sustainability and financial success can co-exist within a business, and can lead to a new prosperity that includes human dividends as well.


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