I used the book to augment my own "self-grown" interview process recently and with tremendous success.
This book is a "must have" arrow in every manager's quiver; young or old, new or mature. Whether you have "home-grown" an interview technique, had HR force one upon you, or are looking to develop a strategy, this book will help.
In this context, throughout the book, he presents his 7-Step interview model that can be summarized by one seven-letter word- 'PROCEED.' He argues that "It is an acronym where each letter represents one step of the process. 'PROCEED' is your blueprint to interviewing success. You'll be amazed at the results you achieve when you follow this process, step-by-step"(p.42).
Step 1: Prepare
* Identify existing superior performers
* Create a job description for the position
* Identify the competencies or skills needed to do the job
* Draft interview questions
Step 2: Review
* Review questions for legality and fairness
Step 3: Organize
* Select your interview team and your method of interviewing
* Assign roles to your team and divide the questions
Step 4: Conduct
* Gather data from the job candidate
Step 5: Evaluate
* Determine the match between the candidate and the job
Step 6: Exchange
* Share data in a discussion meeting
Step 7: Decide
* Make the final decision
Finally, he writes that "Even though the material I have included in this book is based on years of research and practical experience, it can always be improved. I encourage you to experiment with the methods and discover what works best for you...The cardinal rule is to 'stay legal' and 'play fair.' The 'best' thing you can do is put someone in a job where their competencies closely match the requirements. The 'worst' thing you can do is the opposite"(p.221).
Highly recommended.
This book has thought me the importance of looking at working habits and past actions when hiring people. Maybe you can teach a old dog to sit - but who has the time and money for that!
If you are hiring - buy this book and do it right!