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Yes!: 50 Scientifically Proven Ways to Be Persuasive
Noah J. Goldstein, Steve J. Martin, ...

Free Press, 2008 - 272 pages

average customer review:based on 41 reviews
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   highly recommended  highly recommended





Cialdini's Yes! -- Practical and Clear Ways To Influence For Good

I publish Engaging Conflicts (EngagingConflicts.com), a Mediate.com Featured Blog. I'm a practicing attorney and mediator and I place social psychologist Robert B. Cialdini's 2001 book "Influence:Science and Practice" in my Top 5 Practical Reading List. Dr. Cialdiani studies the psychology of compliance (i.e., uncovering which factors cause a person to say "yes" to another's request). The book "Influence" explored what he identifies as the six universal principles of social influence:

1. reciprocation (we feel obligated to return favors performed for us),
2. authority (we look to experts to show us the way),
3. commitment/consistency (we want to act consistently with our commitments and values),
4. scarcity (the less available the resource, the more we want it),
5. liking (the more we like people, the more we want to say yes to them), and
6. social proof (we look to what others do to guide our behavior).

His new book, "Yes! 50 Scientifically Proven Ways to Be Persuasive," coauthored with Noah J. Goldstein and Steve J. Martin, furthers the discussion with research-based examples of these principles and other psychological factors that are effective persuasion techniques. I am posting on all 50 of these "effective persuasion" techniques at Engaging Conflicts because they will help mediators and attorneys alike in their efforts to engage conflict, and to persuade. It should go without saying but I'll say it and join Dr. Cialdini's emphasis that the principles should not be used to manipulate.


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Yes! Yes! Yes!

Dr. Robert Cialdini teaches proven theories, not speculation. His earlier book, Influence, is a classic among professional persuaders. Many have cashed in by "borrowing" the good doctors research. Many so-called persuasion experts have attempted to out-do Cialdini and none have succeeded. In fact, most of them make serious misinterpretations.

Yes! is a potpourri of fascinating persuasion principles. Not speculations, but proven theories. It's an enjoyable read.









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Wake up call!

I do not enjoy reading. I loved this book. Very straight forward, easy to follow, scientifically proven ways to get what you want. Some of this you already know, you just have never thought about it in a context that made sense. I very rarely review anything, much less a book, but this book is going to make me a better communicator, a smarter businessman, and possibly...RICH. By all means, get this book if you want to make it through when others wont.


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Ethical Sales - What a concept!

I found Dr Cialdini's book to be a must read for me. I am in the sales field and have struggled at times with trying to be both ethical and sales driven at the same time. In today's world where people believe that the ends justify the means, it's wondeful to learn techniques that make me more sucessful while allowing me to keep my principals in tact.


Great Resource

The ideas in this book are scientifically validated and easy to implement. This knowledge will help anyone become a master of influence. With its short chapters one can process new ideas each day.


reviews: page 1, 2, 3, 4, 5, 6, 7, 8, 9



Small changes can make a big difference in your powers of persuasion

What one word can you start using today to increase your persuasiveness by more than fifty percent?

Which item of stationery can dramatically increase people's responses to your requests?

How can you win over your rivals by inconveniencing them?

Why does knowing that so many dentists are named Dennis improve your persuasive prowess?

Every day we face the challenge of persuading others to do what we want. But what makes people say yes to our requests? Persuasion is not only an art, it is also a science, and researchers who study it have uncovered a series of hidden rules for moving people in your direction. Based on more than sixty years of research into the psychology of persuasion, Yes! reveals fifty simple but remarkably effective strategies that will make you much more persuasive at work and in your personal life, too.

Cowritten by the world's most quoted expert on influence, Professor Robert Cialdini, Yes! presents dozens of surprising discoveries from the science of persuasion in short, enjoyable, and insightful chapters that you can apply immediately to become a more effective persuader. Why did a sign pointing out the problem of vandalism in the Petrified Forest National Park actually increase the theft of pieces of petrified wood? Why did sales of jam multiply tenfold when consumers were offered many fewer flavors? Why did people prefer a Mercedes immediately after giving reasons why they prefer a BMW? What simple message on cards left in hotel rooms greatly increased the number of people who behaved in environmentally friendly ways?

Often counterintuitive, the findings presented in Yes! will steer you away from common pitfalls while empowering you with little known but proven wisdom.

Whether you are in advertising, marketing, management, on sales, or just curious about how to be more influential in everyday life, Yes! shows how making small, scientifically proven changes to your approach can have a dramatic effect on your persuasive powers.


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