books:
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Service With a Smile
Christine West
Pagefree Publishing
, 2002 - 200 pages
average customer review:
based on 10 reviews
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highly recommended
RECOMMENDING TO ALL MY STAFF
Everyone in the
service industry
should read Service With A
Smile
. It is a true must!
I keep a copy at work, and my wife has been using it to fine-tune her hostessing skill when it comes to entertaining guests at home.
Great writing! Lots of research! I'm impressed!
I can't wait for my next dinner party
I've always thought of myself as a great hostess to my guests. But now I know I will be.
This book is not just for restaurant people. It's an invaluable tool for anyone who ever entertains guests.
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Best Service "How To" Guide Out There - Not a Doubt!
Christine West writes the ubiquitous guide on how to train your wait staff or be the best darn wait-person around. Humourous, witty and chock full of tips, your tips will increase and you will be the employee of the month or manager withing weeks. (Seriously). Even if you are NOT in the trade, you will learn if your wait-person deserves a tip or not (as I did) ... or learn if you need to complain or not.
I have seen Christine in action and she is the best waitress on the planet and the ultimate resource for writing this book ... her columns for the "W Network" and in syndication on being single (via the London Free Press) show her great and witty talent and promise more amazing work is due to come. This book is just the beginning of an illustrious career --- not to miss if you are working ANYWHERE in the hospitality industry: from the kitchen right up to being a trainer/supervisor or teacher at the college or university level.
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I'M SMILING
An easy read with a fountain of knowledge.
I'm already seeing an improvement in my tips.
This is a book that I'll refer back to often.
Smiling all the way to buy other people copies!!!!!
Christine West writes the ubiquitous guide on how to train your wait staff or be the best darn wait-person around. Humourous, witty and chock full of tips, your tips will increase and you will be the employee of the month or manager withing weeks. (Seriously). Even if you are NOT in the trade, you will learn if your wait-person deserves a tip or not (as I did) ... or learn if you need to complain or not.
I have seen Christine in action and she is the best waitress on the planet and the ultimate resource for writing this book ... her columns for the "W Network" and in syndication on being single (via the London Free Press) show her great and witty talent and promise more amazing work is due to come. This book is just the beginning of an illustrious career --- not to miss if you are working ANYWHERE in the hospitality industry: from the kitchen right up to being a trainer/supervisor or teacher at the college or university level.
for more information click here
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