Software ok, support, terrible

software:


	• IBM ViaVoice Pro USB Edition Windows \| Nuance Communications, Inc. average customer review:based on 12 reviews view larger image
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Software ok, support, terrible

If I were going to rate the software alone, it would be a four. However, you had better not have any problems with it, as the support is non-existent. When I reluctantly agreed to pay for support and asked for help, they never got back to me.

Good program

I just purchased viavoice. I read what other users mentioned about usability. It is like any new program. It involves a learning curve. I had my program running on XP. I disabled security during installation and re- enabled after installation.. You just have to tweak it for your system. I called tech support and they told me I should have brought Dragon. I decided to stay with viavoice and after voice test the software recognizes your voice. It is a good program. EIGHT OUT OF TEN.

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VIA VOICE USB EDITION

I wondered why there were so many bad reviews and so many good reviews,for this now excellent product, Usually when you get one stars then something was set up wrong so we bought it, because we had the standard edition for one of my other computers and I really liked it, I just needed to do some files off of MP3 files on the computer (transcription of college clagsses)
and I think I know the answer to the bad reviews.
When I installed Via voic (We have the USB edition) we had horrible trouble with the recognition and it didn't even act as good as the standard edition (We installed it on a newer laptop running XP)
and it took long time for words to be typed as if it was really working,and thinking much too hard. I tried different mikes, USB and everything and it would not do well.

So I used Cool Edit to see what the matter was, the mic sensitivity was almost off!

Evidently when the program installs it uses whatever mike sensitivity you have set and xp comes with the mike almost OFF! and leaves it, while Dragon naturally speaking must set it appropriately.

This is easily fixable.

I turned the mike to half gain and it was blasting into the red and did poorly, so I turned it to 1/8 to 1/4 on, and it has been doing excellent!

go to START/control panel/sound and click on microphone setup and advanced. there is a super amplification switch, turn that off, then turn the mic cgain to about 1/3. the best is when I plug it right into the speaker and mike ports in the Laptop.

Runs GREAT!

I bought both via voice PRO and dragon poreferred.

You dont need the USB mike just plug it into the laptop directly with the above mike settings
GREAT!

I like how via voice functions better but my college age boy likes dragon cause he can train it a bit more detailed.

If I speak normally it hits all of my words and even some scientific terms and is great at new words. It is better than previous editions and very little correction needed its either all good or it wont type hardly anything. We installed dragon and I like this one better, for minimal fuss and training.

BUT HERE IS THE FINAL SAY

VIA VOICE installs right from the hard disk and you can run it right away. No PERMISSIONS REQUIRED! Just like the early days of computing when we were treated like humans. I don't cheat and steal I always buy a specific copy for each computer, because that is what I would want others to do to me. If I don't like the program I trash it
Dragon, you have to have an internet connection, and we had to go to the library to even activate it, that was no fun. I have had other programs that need activation and some are reasonable, and some treat you like a criminal.
About Dragon, if you computer crashes you have to authorize, and some programs you can't reinstall, I have had to buy 3 dopies of auto-tune already tough nuts, and I cant wait for a competitor to come along.

I dislike all programs that need hand holding on the internet, I like privacy and I don't like to be treated like a crook. I like to be able to run programs without getting permission from engineers who are trying to go to pay per use programming on the internet. The latest programs don't even belong to you, you just have permission to run them for a while till they discontinue it, then you'd have to buy the next version. This has happened to me already.
And I don't appreciate it.
Soon you will not be able to even run your computer without internet, and continuous payments. The new operating systems won't even run programs unless they have been OK'd by the big boys.
. Well, we dont like or appreciate that, and we son't support them either..

I still have my original disks from Office 2000,and 2002. Office 2003 Is too controlling I never bought it and it wont run with via voice USB another good reason to buy
Via voice, they are all right in my book.

Word L&H translating, cool edit and now via voice and I have a lot of money invested in windows 98 SE and it runs just fine. I love how you can hit alt-ctrl-del and stop all spyware dead in its tracks, I here vesta will have shadowed memory that will allow programs to run and even your operating system won't be able to detect it or something like that. Count be out.
Using Norton Ghost I can have a pristine system up and running in ten minutes all new installed.
I will stay with that, it can crash every 2 years so what. Start fresh.
the only program that sucks is an auto tuning program, which I have had to buy several copies already cause they dont allow you to reinstall once you crash and I still need it for a few weeks. Pain in the behind.
and can affordbelieve when your disk crashes, soon I will trash that program too.

Any way VIA VOICE ROCKS and it will be installable for the next 100 years even if the company goes bankrupt and it works WELL!

thanks!
(I think I will buy an extra copy just for a backup before they go to internet monitored run time, I will still be dictating just fine for the next 8 years.

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reviews: page 1, 2, 3

The ViaVoice 10 Pro USB Edition offers the improved dictation features and enhancements for more productivity than ever! Built-in dictionary with over 300,000 words for more accurate spelling and writing Transcription support for selected handheld recorders Includes Plantronics DSP 300 stereo headset microphone