book: The relationship of customer satisfaction to strategic decisions.: An article from: Journal of...

books:


	• The relationship of customer satisfaction to strategic decisions.: An article from: Journal of Managerial ... Fred A. Jacobs, Claire Kamm Latham, ... Pittsburg State University - Department of Economics, 1998 - 21 pages
	for more information click here

This digital document is an article from Journal of Managerial Issues, published by Pittsburg State University - Department of Economics on June 22, 1998. The length of the article is 6117 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: The relationship of customer satisfaction to strategic decisions.
Author: Fred A. Jacobs
Publication: Journal of Managerial Issues (Refereed)
Date: June 22, 1998
Publisher: Pittsburg State University - Department of Economics
Volume: v10 Issue: n2 Page: p165(18)

Distributed by Thomson Gale

for more information click here