This IDC study is a multidimensional market-sizing and forecast document for hardware support and deploy services. In addition to sizing the market, it discusses the key trends shaping the market and driving its growth. Market sizing and trend information is provided by region and includes support service activities such as telephone support, electronic monitoring, and maintenance.
Key trends in the hardware support and deploy services market forecast include the following:
"Vendors providing hardware support and deploy services are challenged to meet the ever-rising tide of small new competitors looking to encroach upon the business," said Tim Grieser, program vice president, Enterprise System Management Software. "It will be important for vendors to establish the right relationships to continue growth in their markets."