Execution: The Discipline of Getting Things Done250 reviews
Larry Bossidy, Ram Charan, ...

Crown Business, 2002

My two cents

+ The must read for every CEO and any managing working type development
+ Best book on strategic formulation and execution
+ The Discipline of Execution
  
  











  



  
Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated58 reviews
James P. Womack, Daniel T. Jones

Free Press, 2003

Lean thinking

+ Alright for an early lean manufacturing book
+ Lean thinking
+ Useful reading through out the organizations
  
  











  



  
The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization22 reviews
Peter M. Senge, Art Kleiner, ...

Broadway Business, 1994

Nick's opinion on the 5th discipline - field book

+ Great book!
+ Excellent!
+ Must Have "How To Book" About Learning Organizations
  
  











  



  
Markets of One: Creating Customer-Unique Value through Mass Customization5 reviews

Harvard Business Press, 2000

Mass Customization: A Paradigm of Paradox

+ A Great Read for Today's Entrepreneur
+ Timeless yet generally fresh, worth the re-read
+ From mass customization to versioning...
  
  











  



  
The Fifth Discipline135 reviews
Peter M. Senge

Doubleday Business, 1990

Senge is the Reader and That Really Makes This Interesting

+ Reviewing the Fifth Discipline by Nick

Aside from content, I want to emphasize the greatness of this book due to Senge as reader. His voice sounds friendly and he has an engaging style. Senge's approach to creating the five disciplines stems from the business theory of systems thinking. This theoretical approach is concerned with ...
  
  











  



  
The Agony and the Ecstasy: A Biographical Novel of Michelangelo121 reviews
Irving Stone

Signet, 1987

Even Better The Second Time Around

+ made me want to drop everything and visit Florence
+ Perfection!
+ I wish I could give this 3.5 stars
+ Feels Like Being Right There
  
  











  



  
Good to Great: Why Some Companies Make the Leap... and Others Don't805 reviews
Jim Collins

HarperBusiness, 2001

good book

+ "Good to Great" is any organizations operator's manual for success
+ Fascinating case-studies
+ The Best Business Book on any Shelf
  
  











  



  
The Experience Economy: Work Is Theater & Every Business a Stage48 reviews
B. Joseph Pine, James H. Gilmore

Harvard Business Press, 1999

Start adding some experience elements to your business NOW!

+ The One
+ great bookshop: good book and great service
+ Insightful and Visionary!
  
  











  



  
The 7 Habits of Highly Effective People951 reviews
Stephen R. Covey

Free Press, 1990

Great Condition/Great Book

+ Highly recommend!
+ Life changing!
+ A catalyst for my quest to just 'be better'
+ Probably the best out there on the subject
  
  











  



  
The Customer Comes Second: Put Your People First and Watch 'em Kick Butt16 reviews
Hal Rosenbluth, Diane Mcferrin Peters

HarperBusiness, 2002

Common Sense and Company Culture

+ Excellent Book
+ Common Sense and Company Culture
+ business book nut
  
  











  



  
A Passion for Excellence: The Leadership Difference6 reviews
Nancy Austin, Thomas J Peters

Grand Central Publishing, 1989

SUPERB CASE HISTORIES OF WHAT PRACTICAL PASSION CAN DO

+ "Understanding and Living Values"
+ Inspiring, lasting lessons
+ Excellent! Easy and straightforward.
+ A Great Read
  
  











  



  
Raving Fans: A Revolutionary Approach To Customer Service140 reviews
Ken Blanchard, Sheldon Bowles

William Morrow, 1993

5-Star Marketing & Sales Classic - Account Management Best Practices

+ Raving Fans is Great
+ Simple story teaches great customer service message

I recommend this book to friends who are marketing & sales professionals seeking insight into account management best practices. The elegantly simple 3-step process of "Decide, Discover, and Deliver +1" builds customer confidence and trust by consistently selecting customers who are perfect for ...
  
  











  



  
Preventing Strategic Gridlock: Leading Over, Under & Around Organizational Jams to Achieve High Performance ...10 reviews
Pamela S. Harper

Cameo Publications, LLC, 2002

"Must-have advice for strategy developers"

+ Great Book for Turbulent Times
+ Spot Gridlock Problems Before they are out of control
+ Common Sense Advice For Moving Your Business Forward
+ Overcoming Stalls that Derail Strategic Progress
  
  











  



  
Thriving on Chaos: Handbook for a Management Revolution6 reviews
Tom Peters

Harper Paperbacks, 1988

A fascinating book with Peters' exuberant, jazzy style!!

+ Recognizing that change is essential to success
+ Thrive on Chaos or let the sharks eat you alive.
+ An Oldie but a Goodie
  
  











  



  
1001 Ways to Energize Employees13 reviews
Bob Nelson Ph.D.

Workman Publishing Company, 1997

Energy Raising Methods to Counteract Tedium and Staleness

+ A must-have for managers and HR folks

Light Reading. This book is purely focused upon the many ways to build initiative, increase autonomy, raise morale and to design a work environment that fosters creativity, commitment and thusly ENERGY. It is not so much revealing a number of ways to do this, but invites a paradigm shift from ...
  
  











  



  
First, Break All the Rules: What the World's Greatest Managers Do Differently276 reviews
Marcus Buckingham, Curt Coffman

Simon & Schuster, 1999

Eye-opening for both corporate and nonprofit leaders

+ Great overall book with many good perspectives.
+ First Break All the Rules
+ Embracing the Iconoclastic Manager
  
  











  



  
Getting to Yes: Negotiating Agreement Without Giving In178 reviews
Roger Fisher, William L. Ury

Penguin (Non-Classics), 1991

Getting to Yes! Negotiating Like a Pro...

+ Solid advice for negotiation
+ Still very relevent after all these years
+ James - Review Getting To Yes
+ Great Introduction to Negotiation
  
  











  



  
Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success75 reviews
Kevin Freiberg, Jackie Freiberg

Broadway, 1998

An example of process development for sales and customer service

+ nuts! about this book
+ Nuts!
+ Nuts About Nuts
  
  











  



  
Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success19 reviews
Leonard L. Berry

Free Press, 1999

How and why humane core values sustain human service energy

+ The Little Things Really Add Up
+ Great companies must give great service
+ Solid summary of Basics of Customer Service
+ True, sustainable recipe for sucessful Customer Service
  
  











  



  
Leadership Secrets of Attila the Hun49 reviews
Wess Roberts

Business Plus, 1990

Great leadership training reference!

+ Fine business insights
+ Leadership
+ The best Leadership book