Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process ...8 reviews
H. James Harrington, K. C. Esseling, ...

McGraw-Hill, 1997

Process Improvement Classic Reference

+ It is what it is...and provides solid material
+ A Very Useful Process Improvement Reference
+ Buisness process improvment work book
  
  











  



  
Process Modeling with ARIS: A Practical Introduction
Heinrich Seidlmeier

GWV-Vieweg, 2004

The reader learns the basics of ARIS management and can start simple projects that include basic process knowledge, ARIS operation and system administration, and models and modeling as well as model evaluations. Exercises with solutions and an extensive case study offer plenty of practice possibilities. The author shows how process models are realized using document and workflow management ...
  
  











  



  
Essential Business Process Modeling10 reviews
Michael Havey

O'Reilly Media, Inc., 2005

Good for understanding the technology and standards

+ Best Practice
+ Good attempt at covering a complex subject...

This book is about Business Process Management, and its technical and standards sides. The book explains almost all the technical standards, who creates it and for what purpose. So, I think the title of the book is not correct. I think it must be "Understanding the Business Process modelling ...
  
  











  



  
Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan ...16 reviews
Paul Harmon

Morgan Kaufmann, 2002

Business Process Change

+ Good seller.
+ Very good book from Paul Harmon

This book was recommended by several of my lean consulting friends, who specialize in agile project management, as an excellent source for documenting and analyzing process workflows in complex environments. I agree, this book is a must read for people tasked with redesigning informational ...
  
  











  



  
Workflow Management: Models, Methods, and Systems (Cooperative Information Systems)3 reviews
Wil van der Aalst, Kees van Hee

The MIT Press, 2004

Workflow design with a twist

+ Excellent Book
+ Workflows, explained simply and clearly!

This book has significantly changed my thinking about and approach to workflow management. Prior to reading it I based workflow systems on process chains based on frameworks such as entry-task-validation-exit (ETVX) or plan-do-check-act (PDCA). While process chains are a valid approach, the only ...
  
  











  



  
Lean Transformation: How to Change Your Business into a Lean Enterprise7 reviews
Bruce A. Henderson, Jorge L. Larco

Oaklea Publishing, 1999

After 2 years, I refer to this most often

+ Setting the Scene for Lean
+ Excellent Book
+ Good Overview of the Lean Journey
  
  











  



  
: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers6 reviews
Ralph F. Smith

Wiley, 2006

Specifics and practicalities

+ If you want to be a Lean Six Sigma Rock Star like me you need this book
+ Process Improvement for the Process Manager

I had the opportunity to read Ralph's book while he was delivering onsite Balanced Scorecard facilitation for my current employer. With more than a decade of experience in process improvement, and having read several books on linking process to strategy, I can say that Ralph has done a great job ...
  
  











  



  
Juran Institute's Six Sigma Breakthrough and Beyond: Quality Performance Breakthrough Methods2 reviews
Juran Institute

McGraw-Hill Professional, 2003

Breakthrough among Six Sigma books!

Six Sigma is all about breakthrough improvement. Without a breakthrough, achieving Six Sigma performance is impossible. Juran and Juran Institute are the most experienced in achieving and managing performance improvement. The Six Sigma: Breakthrough and Beyond book is unique as it is the only book ...
  
  











  



  
ARIS - Business Process Modeling1 review
August-Wilhelm Scheer

Springer, 2000

Extremely Useful Concept

The concept of Professor Scheer to analyse and structure the business processes in order to derive the IT structure of a company is unmatched in the industry. No other Software tool I have seen so far provides a general concept and the means to wholisticly map an organisation into an IS ...
  
  











  



  
The Basics of Process Mapping16 reviews
Robert Damelio

Productivity Press, 1996

Simple, efficient, effective, right on target!

+ The Basics of Process Mapping
+ The speed of delivery is like walking from NY to Denver
+ Excellent Primer
+ Concise introduction to process mapping
  
  











  



  
Workflow Modeling: Tools for Process Improvement and Application Development14 reviews
Alec Sharp, Patrick McDermott

Artech House Publishers, 2001

Fantastic for newcomers and seasoned experts

+ A fine workflow modeling book...
+ Finally a How-To!
+ Very good for newbies in process improvement field
+ Good Book for a Foundation
  
  











  



  
The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance29 reviews
Peter S. Pande et al, Robert P. Neuman, ...

McGraw-Hill, 2000

Read it thouroughly!

+ Senior Leadership Team meeting goer
+ Excellent Book

Read it thoroughly! yes, that is the best way I can describe this book. This is THE best book on Six Sigma available in the market. Peter Pande has done a great job in explaining the concept of Six Sigma through this book. If you are Black Belt, or Master Black Belt, or just someone thinking to go ...
  
  











  



  
Total Improvement Management: The Next Generation in Performance Improvement2 reviews
H. James Harrington, James S. Harrington

McGraw-Hill, 1994

Making Sense out of Improvement Initiatives

+ One of the best overall business improvement book ever

Harrington does an excellent job of presenting a methodology to understand how all of those improvement 'flavors-of-the-month' can actually work TOGETHER to obtain that rosetta stone business strives for - synergy - in seeking improvement. The book is very well written, easy to understand, and ...
  
  











  



  
Business Process Modeling, Simulation and Design2 reviews
Manuel Laguna, Johan Marklund

Prentice Hall, 2004

Better optimization tools available with other simulation software

+ The book for all BPM Consultants / Analysts

Book is well done in terms of business process material; however the tools chosen to simulate the design of new and modified processes are sub par based on their limited ability to optimize the performance of the new processes. Other simulation software tools exist that provide the designers and ...
  
  











  



  
IT Doesn't Matter-Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard ...15 reviews
Howard Smith, Peter Fingar, ...

Meghan-Kiffer Press, 2003

good information for business strategists

+ BPM for Senior Managers
+ Replace IT with Architecture
+ Plan Ahead
  
  











  



  
Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals8 reviews
Paul Harmon

Morgan Kaufmann, 2007

Very good discussion of business process - applicable to a broad arena of work

+ A masterpiece of technical writing and an essential book for your Business Analysis library
+ The best Business Process book available!
+ Business Process Change
  
  











  



  
Process Improvement Essentials: CMMI, Six Sigma, and ISO 90015 reviews
James Persse

O'Reilly Media, Inc., 2006

Should be required "first reading" for process improvement...

+ PI book review
+ Great introduction; Easy to read
+ An engaging overview of the field of process improvement
  
  











  



  
Simulation Modeling Methods: To Reduce Risks and Increase Performance (CD-ROM included)2 reviews
H. James Harrington, Kerim Tumay

McGraw-Hill, 2000

SimProcess LIVE! on this book

I used to use ModSim by CACI on NeXT machine. Now CACI have the easier and PC-compatible, called SimProcess. This book is not only about Simulation sytem, but the great SimProcess user manual. This book is actually a geneal book of Simulation, not a Risk analysis or elses. CD-ROM, come with this ...
  
  











  



  
BPR Business Process Redesign
Bruno Tideman

Assign, Inc., 2008

Business Redesign continually receives interest from management. Many enterprises are engaged in BPR and have realized all embracing or partial restructuring of their business processess. BPR implies change. At the same time required changes are being implemented, the conduct of business has to continue without interruption. Although the aim is for a quantum leap in performance of the ...
  
  











  



  
Business Process Maturity: Theory and Application
Kevin McCormack

BookSurge Publishing, 2007

A compilation of articles and cases studies covering 15 years of research and application of the business process orientation and maturity theory.