Franchising & Licensing: Two Powerful Ways to Grow Your Business in Any Economy3 reviews Andrew J. Sherman AMACOM, 2004 Great How-To Book + The Perfect Book For Starting Your Own Franchise Empire + True Nuts & Bolts for Businesses Interested in Franchising Their Businesses! Andrew Sherman is both an experienced franchise attorney and has been involved in franchise management. This is a great, step-by-step "how to" book on everything you need to do to create a successful franchise. Having been down that road, I can tell you that you are not likely to create a ...             The Small Business Bible: Everything You Need To Know To Succeed In Your Small Business (Small Business ...13 reviews Steven D. Strauss Wiley, 2004 Great Value + Extremely helpful and a must-have for business owners + Liked it a lot A very thorough overview of what you need to know to start and run a small business. I see other posters suggest that the program is overly general. Not my impression at all. Nine CDs here and no filler.             The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything182 reviews Guy Kawasaki Portfolio Hardcover, 2004 A Necessity + More than art, it's pure gold in the palm of your hand! + Bravo! + What's in it for low tech or no tech startups             Business Development: A Guide to Small Business Strategy David Butler Butterworth-Heinemann, 2001 'Business Development' provides a readable and practical book for the growth and development of businesses. This is primarily a textbook for the NVQ4 Business Development qualification, the Institute of Management Certificate in Owner Management courses, and HND Small business modules, but the text is also an invaluable practical guide to owner-managers of small businesses. All businesses pass ...             Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation3 reviews Lisa Ford, David McNair, ... Adams Media, 2001 A Step Beyond the Others + The many fine examples will you show that such service can be provided! + Worth a Read I have been working in customer service training for over a decade now and I've seen a lot of systems come and go. Lisa Ford's insights and ideas about customer service, however, are timeless. This book represent a compilation of the customer service ideas and techniques she has talked about over ...             Small Business Management: An Entrepreneurial Emphasis (with CD-ROM and InfoTrac®)6 reviews Justin G. Longenecker, Carlos W. Moore, ... South-Western College Pub, 2005 Book for online course + Great information for someone wanting to start a business + Good Product + Book Review + Very Good book for small businesses             Rules For Revolutionaries: The Capitalist Manifesto for Creating and Marketing New Products and Services108 reviews Guy Kawasaki, Michele Moreno Collins Business, 2000 Truly inspiring + Nice book quite a bit old (1999) but still interesting + Good reading overall It's been a pleasure to read this book. Actually took 3 days to finish it as Guy is capable of winning your attention and devotion since the very first pages. It's full of practical real-world examples. Very informative and truly inspiring. Recommended!             The 7 Irrefutable Rules of Small Business Growth9 reviews Steven S. Little Wiley, 2005 Has a great message for wanta-be entrepreneurs to read and hear. + Excellent business book! + Down to Earth. easy to use information I'm a SCORE counselor and the mission of SCORE is to help wanta-be entrepreneurs and actual small business owners either successfully start a business or maintain/grow an existing business. Typically "clients" come in to the face-to-face counseling sessions with questions, lots of questions. If the ...             The Art of the Start: The Time-Tested, Battle-Hardened Guide for Anyone Starting Anything182 reviews Guy Kawasaki Portfolio Hardcover, 2004 A Necessity + More than art, it's pure gold in the palm of your hand! + Bravo! + What's in it for low tech or no tech startups             The 7 Irrefutable Rules of Small Business Growth9 reviews Steven S. Little Wiley, 2005 Has a great message for wanta-be entrepreneurs to read and hear. + Excellent business book! + Down to Earth. easy to use information I'm a SCORE counselor and the mission of SCORE is to help wanta-be entrepreneurs and actual small business owners either successfully start a business or maintain/grow an existing business. Typically "clients" come in to the face-to-face counseling sessions with questions, lots of questions. If the ...             Franchising & Licensing: Two Powerful Ways to Grow Your Business in Any Economy3 reviews Andrew J. Sherman AMACOM, 2004 Great How-To Book + The Perfect Book For Starting Your Own Franchise Empire + True Nuts & Bolts for Businesses Interested in Franchising Their Businesses! Andrew Sherman is both an experienced franchise attorney and has been involved in franchise management. This is a great, step-by-step "how to" book on everything you need to do to create a successful franchise. Having been down that road, I can tell you that you are not likely to create a ...             The Small Business Bible: Everything You Need To Know To Succeed In Your Small Business (Small Business ...13 reviews Steven D. Strauss Wiley, 2004 Great Value + Extremely helpful and a must-have for business owners + Liked it a lot A very thorough overview of what you need to know to start and run a small business. I see other posters suggest that the program is overly general. Not my impression at all. Nine CDs here and no filler.             Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation3 reviews Lisa Ford, David McNair, ... Adams Media, 2001 A Step Beyond the Others + The many fine examples will you show that such service can be provided! + Worth a Read I have been working in customer service training for over a decade now and I've seen a lot of systems come and go. Lisa Ford's insights and ideas about customer service, however, are timeless. This book represent a compilation of the customer service ideas and techniques she has talked about over ...             Small Business Management: An Entrepreneurial Emphasis (with CD-ROM and InfoTrac®)6 reviews Justin G. Longenecker, Carlos W. Moore, ... South-Western College Pub, 2005 Book for online course + Great information for someone wanting to start a business + Good Product + Book Review + Very Good book for small businesses             Business Development: A Guide to Small Business Strategy David Butler Butterworth-Heinemann, 2001 'Business Development' provides a readable and practical book for the growth and development of businesses. This is primarily a textbook for the NVQ4 Business Development qualification, the Institute of Management Certificate in Owner Management courses, and HND Small business modules, but the text is also an invaluable practical guide to owner-managers of small businesses. All businesses pass ...             Rules For Revolutionaries: The Capitalist Manifesto for Creating and Marketing New Products and Services108 reviews Guy Kawasaki, Michele Moreno Collins Business, 2000 Truly inspiring + Nice book quite a bit old (1999) but still interesting + Good reading overall It's been a pleasure to read this book. Actually took 3 days to finish it as Guy is capable of winning your attention and devotion since the very first pages. It's full of practical real-world examples. Very informative and truly inspiring. Recommended!